Workshop Administrator in Derby

Job description

INTERNAL APPLICANTS ONLY

WE ONLY ACCEPT APPLICATIONS FROM EXISTING DERBY HOMES AND DERBY CITY COUNCIL EMPLOYEES. CERTAIN AGENCY WORKERS MEETING CRITERIA UNDER THE AGENCY WORKERS REGULATIONS (2010) MAY ALSO APPLY.

We require a Workshop Adminstrator and Receptionist to be based at our Stores Road Workshop.

The successful candidate will greet vistors, work closely with workshop staff, carry out a wide range of specialist administrative tasks, liaise extensively with suppliers and internal and external customers as well as be involved in varied Workshop activities such as locating parts and collecting/delivering vehicles

Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

• Flexible work/life balance scheme (depending on your role)
• Hybrid working (depending on your role)
• Modern office environment (depending on your job location)
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
• Local Government Pension Scheme (depending on contract)
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programmes & Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
• Support for colleagues who are carers

The Opportunity
In the role of Workshop Administrator, here’s an example of what you’ll be doing to make an impact:

As well as being the first point of contact within the workshop both in greeting vistors and taking phone calls you will be an integral part of the Workshop team
You will be dealing with drivers from all areas of the authority delivering vehicles for pre booked work or taking details of any defects or breakdowns
You will be working closely with the Workshop Team and suppliers to ensure that vehicle progress is communicated to all interested party.
You will be working with our own internal systems and Fleet Management system as well as making extensive use of CIA to ensure that all work carried out is correctly recorded
Every day is different and there is often wide variety of work that you could be asked to undertake outside of the office to assist in the overall operation of the Workshop activity

About You
To be successful in this role, you’ll ideally have…
Excellent communication, administrative and numerical skills
A procative outlook, good time management skills along with the ability to prioritise a workload
Flexibility and a willingness to undertake a wide range of tasks to assist the overall Workshop operation
An understanding of the importance of an effective planned preventative maintenance regime

Next Steps
The closing date for this vacancy is at midnight on 30th June 2024.