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Apply NowTechnical Claims Handler in Leeds
Location:
Leeds
Salary:
Hidden
Recruiter:
Davies Group
Job Hours:
Full-time
Please note, this is a hybrid role where you will need to go into the office at least one day per week .
Davies Group are recruiting for a Claims Handler to join our Motor Claims team.
As a Handler, you’ll be the first point of telephone contact for our customers.
So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims.
The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement.
What will your day look like:
· To pro-actively manage a caseload of motor claims
· Maintain accurate data on relevant case management system
· Comply with set client SLA’s
· Ensure quality service standards and productivity levels are maintained to a high standard
· Allocate new claims and set strategies
· Carry out supervisory tasks appropriate to level
· Assist with training and mentoring junior team members
· Undertake appropriate additional tasks provided by the Team Leader
· Attend Client review meetings and assist with client project work where applicable
· Build and maintain excellent relationships with Clients
Abilities And Knowledge:
· Minimum 5 years claims handling experience
· Excellent attention to detail
· Strong communication and negotiation skills
· Strong organisational skills
· Supervisory experience is desirable
· The ability to manage own volume workload via task management
· The ability to work as a team and independently
· Strong Client relationship skills
#LI-GF1 #LI-Hybrid
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