Tech Support Executive in London

Are you learning to be a Web developer and are acustomer service superstar looking for an opportunity to shine?

Look no further!

The Opportunity Hub UK is excited to announce thatwe are currently recruiting for a Customer Support Executive tojoin one of the fastest growing PropTech companies in theUK.

CompanyOverview: Our client is a SaaSbusiness that has seen double digit year on year growth and ispoised for even more success in the future.

They are a dynamic andinnovative company that is constantly pushing the boundaries ofwhat is possible in the PropTech industry.

Job Overview: TheCustomer Support Executive will be a vital member of the ClientServices Division, whose primary goal is to keep our customerssatisfied and delighted.

The role will initially be part of aremote team of 4 Customer Support Executives and will involvemanaging tickets through FreshDesk and solving customer issuesthrough our own in-house bespoke CMS systems.

Here's what you'll bedoing:

• Handlinginbound queries from clients
• Providingexceptional customer service to ourclients
• Demonstrating exceptional attention todetail when communicating withclients
• Contributing knowledge andunderstanding of best practices for CustomerSupport
• Helping to improve companysystems
• Documenting, tracking, and monitoringtickets/tasks

Here are theskills you'llneed:

• Aprimary focus on quality
• Demonstrableexperience of delivering with quality within a technical CustomerSupport Team
• Excellent interpersonal andcommunication skills
• Knowledge of CSS andHTML
• Excellent working knowledge of up-to-datedesktop applications, especiallyFreshDesk
• Strong organizational skills andability to multitask in a small businessenvironment
• An aptitude for problem-solving andstrong attention to detail
• The ability to workeffectively and efficiently in a remoteenvironment

Here are thebenefits of thisjob:

• Theopportunity to be a part of a dynamic and innovative company thatis poised for even more success in thefuture
• The chance to take on a challenging newrole and be involved in the development of thecompany
• The ability to workremotely
• A chance to work in a sector that isconstantly pushing the boundaries of what ispossible

A career in the PropTech industry isnot only exciting and challenging, but it also has the potential tomake a real impact on the world.

So, if you're ready to take on anew challenge and join a company with a bright future, don'thesitate to apply for this Customer Support Executive roletoday!