Team Manager in North Shields

Location: North Shields
Salary: Hidden
Recruiter: Creative Support
Job Hours: Full-time

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Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in the North Tyneside region? We have an exciting role for a proactive mental health recovery practitioner with leadership skills at our supported living service.You will have relevant experience of working with people with mental health needs within a person centred, recovery focused framework and will demonstrate knowledge of mental health needs/conditions, recovery principles and helpful interventions. You will have skills in promoting independence, tenancy sustainment and positive risk management.You will work with service users, their families, housing and other agencies to assess needs and to plan a successful transition into the service, creating the foundations for greater independence and personal fulfillment. You will ensure that individuals are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health & wellbeing, independence, maintenance of their tenancy, quality of life and community connections. This will be achieved through co-producing outcome-based support plans which build on strengths and assets and promote meaningful occupation, resilience and capacity for self-management.You will promote a welcoming and inclusive atmosphere and ensure that staff are skilled in promoting recovery and positive engagement, with relationships based on respect and unconditional positive regard. You will ensure that that there is a strong commitment to equality and diversity. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners and lead on partnership working with statutory mental health services and voluntary agencies.You will ensure that our services are delivered effectively in accordance with assessed needs, contract requirements, service specification quality standards, and desired outcomes.
  • This is a leadership role at the service and involves line management and deployment of the staff team
  • You will represent the organisation and promote the service to referrers and potential service users
  • This is a role where you will be at the service, overseeing and co-ordinating all aspects of service delivery
  • You will liaise with and develop a positive relationship with the housing provider, be responsible for regular reporting and compliance for all aspects of property management
  • Assessment, support planning and positive risk management, monthly key working sessions tailored to the individual to deliver and oversee
  • Mentoring, supervising and supporting staff including staff development and training
  • Organising person-centred reviews
  • Enabling pathways to independence and move on as appropriate
  • Building positive partnerships with all stakeholders
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK - Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship. We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying. Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application.A list of all roles available can be located at: Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.For role or application queries please emailRecruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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About Creative Support


Creative Support was established as Manchester Housing Consortium in 1990 and was registered in 1991 as an Industrial and Provident Society with charitable status. We subsequently changed our name to Creative Support to show our commitment to developing creative responses to individual needs. In our first five years we successfully enabled people who had been living in long stay hospitals to move into supported housing, greatly improving their quality of life. By the late 1990’s we were providing a wide range of housing, care and support services.

Creative Support now provides person-centred services across England in 65 local authorities, supporting over 5,000 individuals with care and support needs. Our portfolio includes accommodation based services such as residential care, supported housing and extra care as well as a range of floating support and homecare services to service users living in their own homes. We also provide day activities and respite support so that service users, families and carers can enjoy holidays and short breaks.

We currently provide care, support, housing and preventative services for:
• People with a learning disability
• People with mental health needs
• People with dementia
• People with autistic spectrum conditions
• People with acquired brain injuries
• People with sensory and physical disabilities
• People with complex needs, including behaviour which can challenge services
• Young people with care and support needs
• Older people with care and support needs
• People who are homeless or in housing need
• People who have a history of problematic drug or alcohol use
• People who have a history of offending or are at risk of offending

The needs of our service users are diverse and we support people from all ethnic, religious and cultural backgrounds.

Over 20% of our service users are from BAME groups and this is reflected in the diversity of our staff and volunteers.

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