Team Manager in Manchester

Location: Manchester

Salary: Hidden

Recruiter: The Growth Company

Job Hours: Full-time

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Team Manager

The Growth Company’s Employment team have a new vacancy for Team Manager who will lead a team of delivery staff and support staff to ensure successful delivery of a contract in order to maximise the achievement of outcomes and deliver the performance expectations of prime contractors and commissioners.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities

Support the Operations Manager/Service Manager in ensuring the successful delivery of team targets for prime contractors and commissioners.

Maximise the placing and sustainment of customers into jobs or learning.

Meet the recruitment and training needs of employers.

Lead and support a team of delivery and support staff to drive high levels of contract performance.

Take a lead for the Operations Manager/Service Manager in driving profit and loss (P&L)(P account results including achievement of income targets, managing staff productivity, client spend and office costs.

Development of local relationships and effective marketing activities to ensure the service receives customer referrals to meet contractual requirements.

Delivery of high quality and compliant services to customers.

Continuous improvement of systems, quality of provision and product development.

Management of data integrity and data security, including maintenance of the required audit trail.

Management of petty cash and client spend of relevant policy (local and national).

About you

Good understanding of the employability, training & employment industries.

Working knowledge of the principles of people management and employment law.

Understanding of MI and financial information.

Good labour market knowledge and good knowledge of relevant policy (local and national).

Results driven and have a confident people manager

Strong levels of individual initiative and drive.

Resilient under pressure and a team player.

Communication and networking.

Skills Required

Ability to effectively lead and manage staff.

Able to confidently present to partner organisations and other stakeholders.

Ability to produce written reports to a good standard.

Fluent user of ICT and knowledge of CRM systems.

People management and track record of achieving tangible performance results.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All Education and Skills appointments will be subject to Safer Recruitment Procedures which include a DBS check and a professional social media check. These checks will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.