Student Adviser in London

Student Adviser - 12134

The Student Centre are seeking to appoint a hardworking individual to join an established team of Student Advisers. The information the Student Centre provides is extensive; it is the initial point of contact for all students in connection with their University record, including functions related to Registry, Finance, Student Visas, Accommodation, Colleges and other services within the Student Services Department.

Directorate: Directorate of Student & Academic Services (SAS)

Location: University Brunel London - Uxbridge Campus

Salary: Grade 5 from: £28,250 - £32,113 inclusive of London Weighting with potential to progress to £33,904 per annum inclusive of London Allowance

Hours: Full time

Contract Type: Permanent

The Student Centre are seeking to appoint a hardworking individual to join an established team of Student Advisers. The information the Student Centre provides is extensive; it is the initial point of contact for all students in connection with their University record, including functions related to Registry, Finance, Student Visas, Accommodation, Colleges and other services within the Student Services Department.

Your responsibilities as a Student Adviser will include ensuring that the department provides a professional, welcoming, reliable, accessible and effective service to all its users as well as providing guidance, information and administration. You must have experience of working in a multi-functional team as well as dealing with customers and/or stakeholders from various sectors.

The post holder will be required to respond to a variety of enquiries and administration across a continually growing range of services. The ability to multi-task and manage competing deadlines is essential. In addition, you will have excellent verbal and written communication and customer service skills, with the ability to deal with people professionally and courteously at all times.

This role depends on the confident use of multiple databases, often simultaneously; therefore, good IT skills are essential as well as knowledge of using Microsoft applications.

This is an excellent opportunity if you have a particular interest in the Student Service provision and want to contribute to a culture of continuous improvement. This is a customer service role based in the office all the time and not eligible for hybrid working.

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All Applicants should be eligible to live and work in the UK

Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.