Service Support Administrator in Preston

Location: Preston
Salary: Hidden
Recruiter: Lancaster City Council
Job Hours: Full-time

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The Role

We are looking for an incredibly organised, enthusiastic and adaptable individual to join our Service Support Team.

As part of the Service Support Team you will have previous relevant administration and financial experience, preferably within a public sector organisation.

You will be highly organised, able to work on your own initiative with the ability and willingness to work as part of a small team on a wide range of tasks.

You will provide the full range of administrative and financial support required by officers across different Services.

As part of this you will develop and maintain complex administrative systems associated with processing invoices, maintaining good financial records and project management.

You must have a high degree of numeracy and be competent in the use of spreadsheets.

You will also provide practical support across the Planning and Climate Change Service, Sustainable Growth Service and other services within the Council in relation to the organisation and delivery of meetings, events, workshops, etc.

You will have direct contact with colleagues in other Services of the Authority, external agencies and members of the public. 

You will have excellent numeracy, keyboard and communication skills and will be committed to high standards of customer service.

You must possess a good standard of education at GCSE Grade C or above including English and Mathematics (or equivalent) and have working experience in the use of Microsoft Office applications.

This post is temporary until the 7 th February 2025.

The hours of work for this position are 22.

2 per week, working Wednesday to Friday.

This post is based at Lancaster Town Hall with hybrid working options.  

The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post.

Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

  • Generous annual leave allowance
  • Local Government Pension Scheme
  • A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030.

As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation.

We welcome applications from defence reserves and other members of our armed forces community.

We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work.

We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected.

Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually.

If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Provisional Interview date: Friday 12 th July


About Lancaster City Council


Lancaster City Council is a district council, providing services to around 140,000 people living in the Lancaster district.

During an average year, the council:
• Collects rubbish and recycling from 68,000 households
• Inspects an average of 700 food establishments
• Provides the venues for more than 200 events, entertaining more than 27,000 people
• Provides 16 sheltered housing schemes
• Cleans the district’s streets, emptying 1,200 litter bins and 271 dog waste bins

Lancaster City Council offer a number of staff benefits such as a Flexible Working Hours Scheme, Local Government Pension Scheme, 26 days’ annual leave (rising to 31 after five years’ service) plus bank holidays, a Cycle to Work Scheme and many more!

About Preston, Lancashire

Local Council Population: 94,636 Train Stations: 0 Unemployment Rate: 5.50%

Education Stats

  • Schools: 75
    • Primary Schools: 50
    • Secondary Schools: 14
    • Sixth Forms: 3
  • 16% are independent
  • Ranking: 987/4558
  • Top 40%

House Prices

  • Average House Price: £174,515
  • Compared to UK Average: -£200,128
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  • Ranking: 6117/6610
  • Bottom 20%
  • Council Tax Band D: £2,262

Average Salary

Crime Stats

  • Crimes per 1000: 178
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  • Ranking: 6601/6696
  • Bottom 20%
  • Worse than last year

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