Advert close date: Tuesday 23rd July 2024
Join our team at The Crown Estate as a Senior Surveyor and play a pivotal role in managing our commercial properties with excellence and inclusivity. We are committed to creating a workplace where everyone can thrive and contribute their unique skills and experiences.
As a Senior Surveyor, you will oversee the East & South St James’s portfolio, ensuring the effective management of properties while prioritising compliance, tenant satisfaction, and operational efficiency.
Key Responsibilities:
- Promote a culture of health and safety compliance, prioritising safe operation and working practices across allocated assets.
- Cultivate strong customer relationships, providing exceptional experiences from entry to exit to enhance tenant satisfaction and retention rates.
- Foster positive relationships with third-party contacts, including contractors, local community organizations, and small business groups.
- Manage services, lease enforcement, and application processing, offering strategic recommendations and resolving disputes effectively.
- Coordinate property maintenance, compliance, and health & safety reporting in collaboration with facilities management and suppliers.
- Prepare, review, reconcile, and recharge service charge budgets to ensure financial transparency and efficiency.
- Serve as a direct interface with clients, providing regular updates and reports while supporting the Associate Director.
- Assist with leasing activities and information coordination, contributing to the achievement of business plan objectives and KPI support.
- Conduct regular property inspections to uphold asset quality and ensure tenant compliance with lease terms.
- Implement sustainable practices to enhance property efficiency and reduce operational costs.
- Mentor and provide on-the-job training to junior colleagues to support their professional development.
Qualifications, Experience, and Skills:
- MRICS certification with a minimum of 2 years of post-qualification experience.
- Extensive property management experience, particularly with office and retail properties.
- Desirable experience in people management for surveyor oversight and team development.
- Crisis management and emergency response planning experience preferred.
- Advanced negotiation skills for effective lease negotiations and tenant dispute resolution.
- Familiarity with real estate software systems for property management.
- Strong understanding and application of Landlord and Tenant legislation.
- Proficiency in lease interpretation and service charge management.
- Excellent communication skills with a commitment to delivering outstanding customer service.
- Effective task prioritisation and time management abilities.
- Analytical proficiency, particularly with Excel, for data-driven decision-making.
- Experience managing large, multi-tenant buildings and thorough knowledge of health and safety requirements.
- Proactive problem-solving skills to address potential issues promptly.
- Adaptability to evolving market conditions and regulatory changes.
- Leadership qualities that inspire teamwork and foster accountability.
Join us in shaping the future of commercial property management with integrity, innovation, and excellence. Apply now to make a meaningful impact as a Senior Surveyor.
We are a proud disability confident employer and operate the offer of interview scheme