Senior PMO Analyst in Cheltenham

Support the PMO Manager in ensuring the required level of PMO governance and control is applied to the Account you are assigned to in alignment with Capita’s best practice framework.

Maintain a forecast of supply and demand across the Account / Portfolios, which will include Project and Work Order requests. You will also support capacity planning of delivery teams and 3rd Parties, tracking resource utilisation vs. allocation.

Process project finances at project and Work Order Level, analyze variances against forecast v actuals and ensure financial cover is maintained.

Manage Work Order processes, including ensuring accurate estimates of the required costs, timescales, deliverables and assumptions are produced by the relevant business area. 

Ongoing management and monitoring of Risks, Assumptions, Issues, Dependencies (RAID) and lessons learned logs for your allocated Account via regular engagement.

Produce weekly status reports for management meetings and MI and reporting packs for executive board management meetings to facilitate fact-based decision making.

Own the Quality Assurance of all Work Order products for your Account and ensure rigour is applied in meeting the client’s requirements.

Proactively embed best practice PMO service, system, processes, tools and templates into assigned programmes and accounts.

Work as part of the PMO team to deliver high level of customer services to the Stakeholders by providing support, challenge and skills development.

Provide cover for the PMO Manager for day-to-day PMO management activities as required.

Mentor and provide guidance to PMO Analysts.

Excellent previous experience in a Senior PMO Analyst role, ideally within the Financial Services sector.

As this is a senior role in the team, we require an individual who is a real ‘self starter’, who can take control of their own workloads, and take complete ownership of their processes and services.

Demonstrable stakeholder management skills, as well as a strong and clear communicator, with excellent people skills.

Proven resource management skills, as well as strong experience in governance, project cycles, and business processes improvement.

Previous experience of using Power BI, Power Queries, and MS Excel.

A competitive starting salary, dependent on experience.

Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more

23 days holiday (rising to 27) with the opportunity to buy extra leave

Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.