Senior National Account Manager in London

Location: London
Salary: Hidden
Recruiter: Rituals
Job Hours: Full-time

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We are super excited to announce that we are now looking for a high calibre Senior National Account Manager to join our Head Office team on a 12-month Maternity cover contract!

The purpose of the role is to manage our department store channels across the UK & IE in order to meet sales targets, and other objectives with focus on key account management, profitability and sales growth.

You will also be responsible for:

  • Developing relationships with key retail partners to influence brand positioning, distribution and brand awareness.
  • Maximising the potential of existing partners & onboard potential new partners.
  • Negotiating and unlocking opportunities to drive incremental wholesale revenue, exploring secondary space opportunities and optimising sell-in.
  • Taking wwnership of forecasting process per account, factoring in NPD and marketing initiatives.
  • Directing, coaching and supporting the team in effective key account management and push sales targets by developing the right competencies and efficient working methods. 
  • Liaising with local and central Marketing Teams to create full 360 marketing plans per account in line with key commercial moments and ensure they are executed to the highest standards.
  • Liaising with the Central Head Office team in the Netherlands to ensure that the UK & IE wholesale agenda is met and Selective Distribution Strategy is fully implemented by partners.
  • Leading the training plan for front line teams with local training team and Account Managers
  • Attending retailer conferences/roadshows and be the face and voice of Rituals.

    • You'll make an impact in the business by: 

  • Driving gross and retail sales growth in a profitable and sustainable manner.
  • Developing and influencing retailer partner relationships in order to maximise sales opportunities, build brand awareness and visibility.
  • Working in a full 360 manner with retailer teams to include buying, supply, marketing, training and .com functions.
  • When appropriate, propose new locations or upgrade the selling environment in each partner location.
  • Looking to maximise stock availability for partners through planning for success and by liaising continuously with our partners and customer fulfillment team in CHO.
  • Ensuring that Account Managers are focussed on delivering the account strategy for each location and building effective relationships at a local level with partner teams.

    • Your main result areas will be:

  • Ensuring business objectives, sales targets and profitability are achieved
  • Management of the marketing budget
  • Supporting the co-ordinator and Account Managers to help them achieve their targets
  • Challenging accounts to maximise our brand locations & position in stores

    • Your experience:

  • At least 5-8 years in working in beauty/wellbeing sector ideally with a large FMCG business.
  • Extensive experience of working with large, multiple retailers
  • Demonstrable sales success ideally with a beauty brand in the UK / Ireland
  • Experienced in creating 360 plans with key UK based multiple retailers
  • Strong analytical mindset with extensive knowledge of using Excel, PowerPoint and Word. 
  • Strong experience of using and understanding retailer sales reporting systems, managing the supply chain and creating 360 account plans
  • Leading, managing and developing individuals
  • Experience of working in a matrix organisation would be advantageous

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