Senior Business Support Manager in Newcastle upon Tyne

The Role

We are looking for an experienced manager for our newly created Senior Business Support Manager opportunity in the . 

Working in partnership with the Head of School Operations, your will join a network of managers in our Leadership Team. You will have specific leadership responsibility for School governance and people and wellbeing, as well as deputising for the Head of School Operations when required.

This will involve leading on the annual business cycle and colleague lifecycle, as well as offering management support to the Directors of Discipline to enable and ensure the effective implementation of School strategies and plans in all areas. 

We are looking for candidates who have leadership and line management experience. The ideal candidate will have excellent experience of strategic and business planning in a changing Higher Education environment, including the development of policies and procedures. You will possess highly developed communication skills, with experience of influential presentation of data and facts to inform debate and decision making. 

To succeed in this role, you will bring a strong commitment to sharing best practice in a culture of continuous improvement, in addition to excellent interpersonal skills. You will have demonstrable experience of building effective working relationships with academic and professional service stakeholders and senior management. 

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The position is open-ended and offered on a full-time basis (37 hours per week) with an immediate start date. The role is predominantly campus-based on the City Campus in Newcastle upon Tyne. We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

To apply , please complete an online application, upload a CV and a cover letter. Your cover letter should be a detailed supporting statement (no more than 2 sides) outlining why you are a good fit for the role and how you meet the essential criteria, evidenced with examples

Please contact Liz Huston, Head of School Operations, via email: to have a chat about this opportunity

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 27272

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We ensure there's something for everyone and these benefits include: a cycle-to-work schemeshopping discountscompetitive pension schemehealth and wellbeing initiativesactivities and eventsgenerous leavediscounted travelChristmas shutdown