Senior Account Director in London

Location: London
Salary: Hidden
Recruiter: Epsilon
Job Hours: Full-time

Start your application for this job today

Apply Now

Job Description

A Senior Director at Epsilon blends expertise in digital marketing technology, project and people management, product and data enablement, creative specialization, and commercial savvy as well as exceling in both client relations and team leadership.

Client Management:

Manage your own brand portfolio while overseeing accounts handled by your team. Serve as a senior strategic advisor, guiding client programs with top-tier service that aligns with Epsilon's vision and values.

  • Partner with Sales to grow business through strategic cross-selling and upselling, aligning with client needs to drive shared revenue objectives.
  • Manage strategic relationships with Epsilon's top clients, engaging with senior leadership across brands and agencies.
  • Demonstrate mastery of Epsilon People Cloud Solutions, especially Epsilon Digital.
  • Lead cross-functional collaboration (12 departments) to drive client growth through exceptional service and innovative digital marketing strategies.
  • Coordinate internal and external resources to deliver solutions aligned with client goals.
  • Build relationships with key decision-makers in client marketing, merchandising, and media, positioning Epsilon as a strategic partner.
  • Spearhead quarterly business planning and client growth strategies, negotiating win-win solutions that maximize value
  • Team Management:

    Manage, motivate and empower a cross functional Client Services team to drive consistent account growth, overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, managing bandwidth and maintaining a high level of performance from the team, reporting progress against goals to management

  • Lead and develop a cross-functional Client Services team to drive year-over-year account growth.
  • Recruit, train, and mentor client services professionals, setting clear expectations and career paths.
  • Foster a culture of accountability, continuous improvement, and commercial focus.
  • Ensure team has resources and cross-functional support to excel as client partners.
  • Manage workflows, handle escalations, and enhance client experience.
  • Analyse and improve team performance and productivity.
  • Maintain strong relationships across client services pods.
  • Collaborate with functional leaders to solve business challenges and drive organizational growth.
  • Conceptualize and implement automation projects to optimize efficiency and effectiveness.
  • We seek candidates who:

  • Are analytical thinkers and data storytellers.
  • Have passion for big data, technology, and problem-solving.
  • Excel in organization, time management, and follow-through.
  • Communicate effectively, both verbally and in writing.
  • Thrive in dynamic team environments.
  • Possess deep knowledge of the digital marketing landscape.
  • Focus on continuous process improvement and automation.
  • You should apply if you:

  • Are motivated, positive, collaborative, and results-driven with a passion for continuous learning.
  • Seek to join a growing business in a dynamic industry.
  • Take a consultative approach to your work.
  • Have people management experience and enthusiasm for developing leadership skills and nurturing high performing teams.
  • We’re offering:

  • 25 days holiday per annum+ 1 Extra day off for your birthday
  •  Bottomless breakfast bar and drinks
  • Social events throughout the year
  • Wellness room – free or discounted health and beauty treatments 
  • Competitive company maternity and paternity pay
  • Season ticket loan
  • 5% pension contribution
  • Cycle to work scheme and bike racks on-site.
  • Unlimited online training and development
  • Risk benefits - life assurance and income protection
  • We champion inclusivity through initiatives like EMBRACE, our UK Business Resources Group supporting ethnic minority colleagues with events, resources, and driving positive change across Publicis. Our European HQ in London's White City houses 200+ team members, part of Epsilon's global 8,000-strong workforce and Publicis Groupe's 80,000 worldwide presence. Our office balances productivity and wellness, featuring game areas, wellness treatments, and the Marcel Cafe with London skyline views. The space caters to both collaborative and focused work styles.

    We're a close-knit team with big impact, competing with industry giants. We're revolutionizing advertising through technology and data, and we're seeking innovative minds to shape the industry's future and drive our growth.

    Are you ready to join the future of marketing and advertising technology? Apply now.


    About Epsilon


    Epsilon is a global connectivity provider that is making the need for connecting applications and data in the cloud and around the world simple through its Network as a Service (NaaS) platform, Infiny.

    Epsilon Telecommunications was founded in early 2003 in London. In 2009, Epsilon moved its headquarters to Singapore and incorporated the group holding, Epsilon Global Communications. The company has been acquired by KT Corporation (KT), South Korea’s largest telecommunications company, in 2021. Epsilon’s offices are located in Singapore, the United Kingdom and Bulgaria.

    About London,

    Population: 8,799,774 Train Stations: 333

    Education Stats

    • Schools: 5659
      • Primary Schools: 3557
      • Secondary Schools: 1393
      • Sixth Forms: 795
    • 17% are independent
    • Ranking: 1/9
    • Top 20%

    House Prices

    • Average House Price: £773,961
    • Compared to UK Average: +£399,319
    • -
    • -
    • -
    • Ranking: 1/9
    • Top 20%
    • -

    Average Salary

    Crime Stats

    • Crimes per 1000: 121
    • -
    • -
    • -
    • -
    • Ranking: 7/9
    • Bottom 40%
    • Worse than last year

    The best places to find the most Senior Account Director jobs

    Average salary comparison

    Job salary over time

    Salaries by job level

    Salary across the UK

    Useful Resources:

    CV template for a Senior Account Director

    View Now
    CV template for a Senior Account Director

    Glassdoor Company Reviews

    Search