Scheduler in Wembley

Location: Wembley
Salary: Hidden
Recruiter: Home Instead
Job Hours: Full-time

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Job Description

  • Understand and build effective and efficient schedules around our clients and Care Professionals.
  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
  • Be responsive to changes in the schedule and liaise with relevant team members.
  • Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
  • Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
  • Add and maintain all client and Care Professional information onto to the electronic scheduling system.

    • Qualifications

  • Experience of working in a scheduling role within a home care or other relevant environment such as logistics. 
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
  • Highly resilient and positive with excellent communications skills.
  • Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
  • Team player with strong interpersonal skills with the ability to build rapport quickly.
  • Excellent attention to detail with the ability to multi-task.
  • Logical and analytical with the ability to work on own initiative and meet deadlines.

    • Additional Information

    If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.

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