Residential Team Manager in Balerno

Description

Harmeny Education Trust is a charitable organisation providing therapeutic care and education to children who have experienced early years trauma through abuse, neglect and family disruption, referred from all over Scotland.

We currently work with children and young people aged 5-18, both on a day and all-year-round residential basis.

Our core service, Harmeny School, comprises:  

· An education service, which includes an outdoor learning team.

· A care service, with five residential cottages and one day service cottage.

· Support services, made up of a therapies manager coordinating evidence-informed approaches for children and young people, finance, estates, catering and domestic services, fundraising, IT, HR, learning and development, and admin teams.

Harmeny is committed to achieving the highest possible standards of care and education and to continuously improving our work.

We have recently developed a practice framework, The Harmeny Way, which describes the unique combination of therapeutic approaches used to guide our work and ensure consistent practice with children and young people placed with us. 

We are seeking a Residential Team Manager to join our Care Team on a full-time employed basis.

With the supervision and guidance of the Service Managers (Residential), the Residential Team Manager will be responsible, alongside fellow Care Management colleagues, for providing leadership and operational management of a residential cottage and wider community to support the 24/7 year-round service. 

The post-holder will be expected to promote a safe and nurturing environment for the children and young people within the cottage, and to ensure that the residential child care staff are led and managed well to contribute to that environment. 

The post-holder will provide support to the Care Management Team to ensure the smooth running and development of the service and consistently high standards of care.

The normal hours for this post are 39 hours per week, including work during evenings and weekends, but additional hours may be required.

The salary for the post ranges from £38,558 to £43,473 per annum , depending on experience. 

Successful applicants will be required to join Disclosure Scotland’s Protecting Vulnerable Groups (PVG) Scheme and register with the Scottish Social Services Council (SSSC) in line with the requirements for Residential Child Care Workers with Supervisory Responsibilities.

A driving licence allowing the use of our vehicles is essential.

This is an excellent opportunity for an experienced practitioner to join a friendly organisation making a difference to the lives of remarkable children in Scotland.

Harmeny is a values-led organisation and a good fit with our ethos is as important to us as having relevant experience.

 For more information about the role, please contact Craig Paul, Service Manager (Residential), on 0131 449 3938.

Key Responsibilities

1. Promote a positive ethos consistent with Harmeny’s vision, purpose and core values.
2. Implement CMT and senior management team (SMT) decisions, consistent with Harmeny’s strategic and operational plans, and regularly report progress to the Service Manager (Residential).
3. Adhere to the requirements of the SSSC Code of Practice, and ensure that team members maintain the highest possible standards of professional practice.
4. Share responsibility for the day-to-day running and ongoing development of the organisation, alongside CMT and the Education Management Team (EMT).
5. Create and maintain a highly nurturing environment for CYP, taking responsibility as delegated by the Service Manager (Residential), for managing resources of staff and finance to meet the physical, emotional and social needs of the CYP.
6. Be responsible for the care and welfare of CYP and staff, reporting any safeguarding or health and safety issues immediately, in line with relevant policies and procedures (this includes approval of updates to risk assessments for CYP in your allocated care group or within your role as Duty Manager).
7. Provide management cover, where necessary, across the Care team and deputise for the Service Manager (Residential) in their absence, as directed by the Head of Care.
8. Support the coordination and development of plans, programmes and policies that meet the individual care, educational and therapeutic needs of CYP.
9. Ensure that all recording systems and procedures are kept up to date, bringing to the attention of your line manager or a SMT member any issues of concern at the earliest opportunity.
10. Ensure that regular effective contact and consultation is maintained with parents, carers and professionals involved with the CYP.
11. Support the Service Manager (Residential) in ensuring that CYP’s review and hearing reports are produced by the agreed dates, that they are of a professionally acceptable standard and that an appropriate contribution is made by the CYP.  
12. Share (alongside CMT and EMT colleagues) responsibility for referral, admission and transition processes for CYP and liaison with all relevant external professionals regarding these.
13. Provide positive leadership and direction to staff, promoting a multidisciplinary approach to the work with CYP and their families.
14. Assist with staff recruitment and deployment of care and other relevant staff, ensuring that effective cover arrangements are in place when necessary.
15. Ensure effective systems of line management, professional and wellbeing support and development of staff for whom you are responsible.
16. Arrange regular team meetings with staff and provide effective systems of communication, ensuring that decisions from SMT/CMT and other developments are communicated to your team.
17. Contribute to the delivery of learning and development, as appropriate.
18. Share responsibility for the maintenance of an ongoing inventory of Harmeny equipment and ensure that the residential accommodation is maintained to an excellent standard.
19. Attend supervision, annual performance review, training and other meetings, as required.
20. Undertake post-registration continuous professional learning (CPL) in line with SSSC registration requirements.
21. Lead on and contribute to projects, with a view to promoting continuous improvement.
22. Provide daytime, evening and weekend leadership, including standby and sleeping-in duties, as directed by management.
23. Undertake any other duties delegated by the Head of Care or other SMT member, which are consistent with the role of a Residential Team Manager.

Qualifications, Skills, Knowledge and Experience

Essential

1. A qualification(s) in line with the SSSC requirements for Residential Child Care Workers with Supervisory Responsibilities, or the ability to achieve this.
2. A full, clean driving licence and the ability to drive fleet vehicles and transport CYP as required.
3. Management or supervisory experience within a residential childcare setting, including recruiting, inducting, managing and developing staff, and handling a range of HR-related issues.
4. A comprehensive knowledge and understanding of CYP who are Looked After and Accommodated and have social, emotional and behavioural needs. 
5. Experience of handling competing priorities and a challenging workload within a highly pressurised working environment.
6. Experience of writing a range of child-related reports and risk assessments.
7. Experience of promoting high standards of practice.
8. Knowledge of child development, childcare legislation and relevant policies and procedures.
9. Excellent communication skills, both written and oral.
10. Emotional intelligence and an understanding of the needs of others, with a commitment to reflective practice.

Desirable

1. Evidence of further training in therapeutic work with children and young people.
2. A relevant management qualification. 
3. An in-depth understanding of resilience theory and trauma-informed care.
4. Experience of working within a multidisciplinary setting.
5. Experience of monitoring and managing budgets.
6. Experience of delivering training. 

Benefits

• A salary of £38,558 to £43,473, depending on qualifications and experience
• Sleeping-in duty allowance of £75 per session
• 35 days’ holiday per year 
• Pension scheme
• Life assurance (three times salary)
• Policies and practices that promote health and wellbeing, including massage therapy, access to fitness equipment and a wellbeing space
• We are highly committed to the professional development of all our staff and the post-holder will have access to comprehensive training and development opportunities.

Harmeny Education Trust is a charity that provides care and education to remarkable children from all over Scotland who’ve had a challenging start in life.

Our therapeutic services enable children to discover the wonders of childhood, and develop the skills and resilience to lead happy and fulfilling lives.