Regional Property Manager in UK

Function: Star Pubs

Location: Field-based in and around the North Wales and North West region – due to the nature of the work and to ensure you can achieve the right work-life balance, we’re looking for someone who lives in or close to this area

Your benefits and rewards :

In addition to your base salary, you’ll also receive:

You’ll also get the chance to get involved with our colleague networks, where groups of colleagues from all over the business come together to ensure we’re always working towards being a diverse and inclusive company.

If you’re passionate about diversity, equity and inclusion, we want you to join us to help shape the future of Star Pubs!

Closing Date:  19th July 2024.

Please note, we may close vacancies early if we receive a high number of applications, so don’t delay!

About the role – what does a Regional Property Manager do?

We own 2,400 pubs nationwide and have a huge focus on asset protection.

The Regional Property Manager (RPM) is key to this strategy, responsible for maintaining the internal and external fabric of our fantastic pubs.

You’ll be managing budgets and working closely with a range of colleagues, suppliers, contractors and lessees/tenants to make the right decisions and ensure our pubs are safe for our lessees and their customers, as well as progressively improving both condition and sustainability.

About the RPM team – who will you be working with?

This role reports to Steph Dawson our Regional Property Controller.

Here’s what she has to say about the opportunity:

“You’ll be joining my team of six RPM’s and you’ll feel supported, empowered and encouraged every step of the way.

We’re a close team, meeting up regularly to ensure we’re aligned - supporting each other and celebrating the successes together.

“As a Manager, I’m supportive, fair, organised and ambitious – I want us to win together and take genuine pride in what we do.

Above all, I’m available whenever you need me and put a big focus on team spirit and spending time together.

“Having a positive attitude is the crucial starting point.

For me, a great RPM is resilient, organised, proactive, a great listener and able to be decisive under pressure.

To be a success, you’ll have to work at pace and have real conversations.

We’ll back you with trust to deliver and you’ll never feel on your own.

”

About you – what are we looking for?

If you’re currently working in property and have multi-site experience, we’d love to hear from you.

If the terms “reactive repairs”, “planned maintenance”, “capital investment” and “dilapidations” are all familiar to you – that’s a great start.

This role is all about the ongoing maintenance and improvement of multiple buildings and therefore formal qualifications in building surveying or facilities management (RICS qualified Building Surveyor, or CIOB chartered/BSc in building surveying) would be beneficial (or a proven track record of managing projects/repairs and maintenance across a multi-site portfolio).

You should be able to evidence where you’ve demonstrated your ability to successfully control budgets too.

Customers are at the heart of this role and working with new and outgoing pub operators to help them understand their repair obligations and the dilapidations process is key – you’ll need to be able to communicate well and follow up on your commitments.

You should therefore be able to share your experience of successful stakeholder management and building great relationships.

As elements of the role will centre around health and safety and management of projects, you’ll have experience of working effectively within an environment where there’s a strong compliance culture - managing third parties, seeing projects through to completion and navigating the complex challenges. 

You’ll be out and about a lot, so you’ll need to be organised, prepared and a great proactive communicator.

The application

If you like what you’ve read and want to explore this opportunity further, please apply before 19th July 2024.

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at .

You might not meet every single requirement for this role, and that’s okay – we all need the opportunity to develop and untap our full potential.

If this advert’s piqued your interest, we’d encourage you to submit an application rather than ruling yourself out.

You never know – you may be exactly what we’re looking for!

Who we are

Star Pubs is part of HEINEKEN UK.

The vast majority of our 2,400 pubs are leased out to small businesses and entrepreneurs.

Around 160 pubs operate on our Just Add Talent model (a managed operator agreement).

Our ambition is to bring out the best in the great British pub by attracting and retaining the best operators, investing to create great pubs at the heart of their communities and providing licensees with market-leading insight and support.

Apply today to discover Your Future, Untapped.