Property Contracts Manager in Dukinfield

Property Contracts Manager

Previous Insurance Subsidence and Surveying experience is essential

Manchester/North of West Midlands

Up to £43,000

Job Purpose:

• To provide support the subsidence and surveying team, in undertaking site inspections, contract administration, adhering to CDM, Party Wall duties and assisting the subsidence and surveying team in other aspects required.
• To maintain and update accurate records on the company claims management IT system.
• To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).
• The role is to work with the Regional Technical Managers to improve the quality and services provided through the repair phase of the claims.
• To review and report on tenders to the regional technical managers.
• To ensure the repair stage of the claim is completed in the agreed time frames.
• To ensure health and safety is being adhered to on site, as per the CDM legislation, and site specific requirements.
• To assist the Regional Technical Managers in the contract administration, cost analysis and presentation of final accounts.
• To deal with complaints as per the company procedures, and current legislation.
• To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings.
• The role requires a willingness to travel within the UK and flexibility in working arrangements to meet business requirements.
• To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
• To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required.
• To proactively work on own initiative and manage a portfolio of work within a regional area and assist in other areas as and when required.

The role will be home based and the employee will be required to maintain a suitable home office environment. There will be a requirement to attend local company offices from time to time. A company car will be provided and full driver’s license is required

Duties and responsibilities:

• Training will be provided which will be specific and pertinent to the role but will require some knowledge, understanding and capability in the following areas:
• Assessing repair requirements, scheduling necessary building repair works, and reporting back to the Regional Technical Managers.
• Instruction of temporary or emergency works to make damaged buildings safe.
• Building pathology including asbestos and damp problems.
• Understanding of buildings insurance policies and insurance law
• Professional report writing and other general correspondence, including consultation reports.
• Specification of site investigations and interpretation of geotechnical reports.
• Building construction and foundation systems.
• Obtaining competitive tenders, tender assessment and recommendations.
• Local Authority Planning & Building Regulations.
• Health & Safety Legislation & CDM Regulations
• Party Wall etc Act.
• Administration of building contracts and related contract law.
• Project management of building works onsite, valuing and authorising contractual payments and agreeing variations.

Person specification/ key skills:

• Previous Insurance Subsidence and Surveying experience is essential
• Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
• Experience of cost control and financial awareness.
• Enthusiastic
• Excellent communication skills and articulation
• Understanding and recognition of Customer Service and Quality
• Flexibility and adaptability
• The ability to work in a fast paced and changing environment
• Numeracy skills
• Computer Literate – particularly MS Office Package

Reports and accountable to: Head of Subsidence and Surveying

Liaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary

What we Offer

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service)
• Well-being centre
• Recognition programme
• Paid fertility appointments
• Fostering friendly employer
• Pension - matched contribution up to 5%
• Life Assurance (2 x basic salary)
• Development, training and professional qualifications

A bit about Davies:

We are a global team of more than 8,000 professionals operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.

So, are you a Davies person?

We’re looking for individuals who share our passion and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.

As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our “Big IDEA”: to be Connected, Dynamic, Innovative and to Succeed Together. These values remain the cornerstone of what we do.

Interested?

Take your first step towards becoming a Davies Person! Follow our simple application process by clicking “Apply Now”.