Property Administrator in Ilford

Pear Recruitment – Property Administrator – IlfordSalary - £28,000Monday – Friday 9am – 5:30pmOur client set in a large stylish office on a busy high street in Ilford have an exciting role for a Property Administrator to join their team. Some of the responsibilities will include being the first point of contact for property maintenance issues, answering telephone calls and recording relevant details. Priding themselves on service, they are keen to recruit a candidate who is all about values and keeping the company’s best interests at the forefront of daily activity. Do you have the experience required for this role? We would love to see your CV.*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.Duties & Responsibilities * To comply with all legal and ELPM regulations with particular attention to all aspects of the Health & Safety at work regulations. * To assess and prioritise the maintenance issues reported to ensure it is correctly graded as priority 1,2 3 or 4 * To ensure all the relevant information required is included in the job sheet * To allocate where permitted Maintenance Works Orders (MWO’s) to Maintenance Operatives (MO’s) * To be in regular contact with the MO’s to ensure MWO’s are being completed on time and in line with company targets * Where there may be delays to the agreement or completion of the works – follow up on the job by setting a reminder on the to do function * Raise invoices on XERO where instructed or applicable * Ensure that the company achieves its priority targets – Cat 1 – 24 hours, Cat 2 – 48 hours, Cat 3 7 days and Cat 4 28 days * To report any issues that you cannot resolve to the SLT. * Act as point of contact for tenants / landlords in your Patch. * Provide landlords with quotes for works and liase with landlords regarding repairs. * Send tenants warning letters for damages, breach of tenancy. * Inform council of problem tenants such as no access for maintenance or tenant damage. * Arrange LL appointment such as licence inspections, Landlord visits, mortgage valuations with senior housing officer. * Liase with SLT regarding for difficult landlord queries, large works or TT issues to agree next steps. * Assist landlord with insurance claims, block management issues, etc.If you are interested in this Property Administrator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client