Product Manager - Mortgages in Birmingham

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide.

We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management.

We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

The Buying a Home Team is part of Retail Banking and has responsibility for the mortgage portfolios of HSBC and First Direct, representing c.

£100bn+ in balances, and which generate a significant part of UK Retail Bank and Wealth Management profit.

The team drives all product development, pricing, retention, communication, product management and maintains compliance with relevant regulatory and internal policy mandates across the UK bank.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package.

This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The purpose of the role is to create, lead and deliver Change to achieve Annual Operating Plan, build beautiful digital customer and broker journey’s, and protect the business by adhering to regulatory and reputational responsibilities.

Against a backdrop of delivering consistently good outcomes for customers whilst maximising commercial opportunities and minimising risk for the bank.

The FCA will be introducing new Consumer Duty to drive a fundamental shift in the industry for all banks.

The Consumer Duty require firms to:

This is an exciting opportunity to continue the work on compliance with Consumer Duty regulations that fundamentally shift the mind set of all financial institutes in evidencing fair and good outcomes for our customers.

This role is all about helping the Mortgage Product team in implementing, embedding and monitoring the requirements.

Key responsibilities are:

Requirements

To be successful in this role you should meet the following requirements:

This is a Hybrid role with base locations being Sheffield, Hamilton, Leeds, or Birmingham, 

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve.

At HSBC, we’re dedicated to creating diverse and inclusive workplaces.

Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme.

This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

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