Policy Manager in Manchester

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Please note that this role will close at 00:01 on Monday 8th July and therefore we advise getting your application by no later than midnight on Sunday 7th July.


About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the teamyou’ll be part of

This role is part of the policy team, within our Networks and Communications Group. Our role is to help ensure the communications services we all use every day and rely on for nearly everything we do work in customers’ best interests. We do this by promoting competition in the industries we regulate, to help drive innovation and make sure people and businesses can get the services they need. We are also focussed on helping empower and protect customers using post, broadband, mobile and other digital communications services. 

Policymaking is a critical part of what we do at Ofcom. Colleagues in our team work closely with other teams across Ofcom, other regulators, Government, and a range of external stakeholders to address problems that affect people or businesses across the UK, designing options and solutions to help solve them. 

The purpose and scope of the role

This is an important role developing and implementing policy to help promote the interests of consumers in communications services markets. You will manage key policy projects and programmes, analysing and solving complex problems, working closely with specialists such as economists, lawyers and technology experts. 

Your Key Responsibilities

The skills, knowledge and experience you’ll need for success

Our Policy Managers in the Networks and Communications policy team come from a variety of different career and academic backgrounds and have developed their skills in many different roles, industries and sectors.

The essential requirements for the role are:

Knowledge of the industries Ofcom regulates, including awareness of the relevant market dynamics and consumer needs would also be desirable but is not essential. 

No specific qualifications are required for this role.

Applying for this role
 

If you are interested in the role, please submit your CV and a covering letter (up to 500 words) explaining your relevant skills, knowledge and experience and why you want to join the Networks and Communications Group at Ofcom as a Policy Manager. 

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability. 

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.

We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at or call 0330 912 1378.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.