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Team overview
Almost all of us use online services every day of our lives, enjoying the wide array of benefits that the internet has to offer – from the free flow of news and information, opportunities for self-expression and global community, to commercial opportunities for businesses.
However, online services also have the power to lead to significant harm to users.
Almost all of us have also experienced harmful content or behaviour online.
The Online Safety Act was passed in October, bringing Ofcom new powers to protect UK citizens from harm online.
We have also recently published the first two of four major consultation on how to protect users from illegal content, and children from other harmful content, online.
There has never been a more meaningful and exciting time to join Ofcom and help deliver one of the most rewarding programmes in the history of our organisation.
We focus not only on what we do, but how we do it.
We pride ourselves on being an organisation of people who genuinely care about helping others.
This role sits in the Policy Development team within the Online Safety Group.
Purpose of the Role
We are recruiting for a number of roles in the Illegal Harms Team.
As noted above, we have recently published our proposals on how we will protect users from Illegal harm.
This consultation sets out our approach to implementing the new online safety regime and establishes the first building blocks of our regulation of the online sector.
It focuses primarily on addressing the risk of harm from illegal sources (‘illegal harm’) across all in-scope online services.
There are a broad range of illegal harms covered, such as terrorism, hate, and child sexual exploitation and abuse.
We are looking for candidates who are policy generalists, ideally from a regulatory background, who have experience of policy development, can apply analytical skills, can draft policy documents, and have a strong track record of delivery.
Having particular sector knowledge or expertise is not crucial to these roles.
Some of these roles may involve exposure to distressing content, while all may involve working with policy, research and content related to types of content that can be potentially sensitive or distressing.
These roles will play a pivotal role in landing our Statement, a publication which will set out our decisions for how we will protect users from illegal harm, having taken consultation responses on our proposals from a wide range of stakeholders into account.
The successful candidates will support the successful delivery of the publication documents to a high standard, in an efficient and timely manner.
The successful candidates will need to intelligently harness individual strengths and support the co-ordination of a diverse set of colleagues from within the Statement Policy team and other cross functional areas, facilitating cross team working, encouraging practical delivery schedules, unblocking issues, and reporting an honest assessment of progress.
Requirements of the Role
There are a mix of policy roles available.
Some will either lead or provide support to the day-to-day management, delivery, and development of a Statement workstream, working closely with the Policy Manager and Principal leading the work.
Others will have a roving brief, to provide policy / delivery support and trouble shoot on different areas across the Statement.
Areas of responsibility will cover some or all of the following:
Skills, knowledge, and experience
The successful candidate can demonstrate:
Competencies