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Job Number:
322267)
Description
About Textron Specialized Vehicles
Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.
Opportunity
Ransomes Jacobsen Ltd is one of world’s leading manufacturers of commercial mowers and turf maintenance equipment. Based in Ipswich, Suffolk, our products are built to enable customers to accurately cut turf grass at football stadiums, golf courses, public parks and roadsides. We are seeking a Parts Order Manager to join our Aftersales department and lead our team of Customer Service Representatives and Despatch Administrators. As the Parts Order Manager, you will liaise directly with our dealers and distributors in order to improve the support provided to the end users of our products.
Responsibilities include, but are not limited to:
Qualifications
Education/Skills/Experience Required:
·You should hold a Bachelor’s degree or equivalent qualification;
·Strong analytical skills with a passion for interpreting data and sharing insights;
·Demonstrated people leadership and development skills;
·Prior experience in a customer services/sales environment advantageous;
·Committed to delivering exceptional service and understanding the needs and expectations of our dealers, distributors, and end users;
·Exceptional organisational skills, with an ability to work well under pressure whilst managing multiple projects and activities;
·Proficiency with ERP systems (ideally SAP), Power BI, and Microsoft Office (particularly Excel);
·Familiarity with CRM systems, ideally Salesforce.
What We Offer:
·Competitive salary;
·A nine-day working fortnight (every other Friday off work);
·30 days holiday inclusive of bank holidays;
·Company pension scheme (6% employer contribution);
·Life assurance scheme;
·Company sick pay scheme;
·On-site golf course and football pitch;
·Employee Assistance Programme;
·Long service awards;
·Perks at work (discounted cinema tickets etc.);
·Learning and development opportunities.
Recruiting Company:Textron Specialized Vehicles
Primary Location
:GB-Ipswich
Job Field
:Product Support
Schedule
:Full-time
Job Level
:Manager with Direct Reports
Job Type
:Standard
Shift
:First Shift
Job Posting
:05/21/2024, 7:13:13 AM