Office Assistant in Cambridgeshire

Location: Cambridge

Salary: Hidden

Recruiter: Featurespace

Job Hours: Full-time

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The Opportunity

As our Office Assistant you will help contribute to Featurespace’s continued success and positive culture by providing a professional, warm welcome to the office, as well as ensuring it is a comfortable, safe and enjoyable workplace for all. This role features a wide range of duties, so will require an organised and proactive individual, who is confident to take ownership, use their initiative and work autonomously to complete varied tasks around the Cambridge office.

You will have frequent interaction with both internal and external visitors, and therefore you will be an approachable and enthusiastic person, with a positive attitude, who is always happy to help. Due to the nature of this position, we require someone to be able to attend the Cambridge office 5 days a week .

Day to Day

Reception Management:

Manage the guest checking in process

Ensure reception is clean, tidy and guest ready

Be on hand to assist team members and visitors with general queries

Support with monitoring CCTV and reporting anything of concern to the Facilities Manager

Regularly check the Voicemail messages on the main phone line and pass relevant messages onto team members

Hospitality /Kitchen Maintenance:

Book & set up Thursday hot lunches and Thursday social drinks for the office

Ensure the kitchen is fully stocked, including assisting with putting away the shopping on a daily basis

Maintaining a clean and safe environment

Support with refreshments/ merchandise for customers or team lunch meetings as required

Support with company socials (UK Summer social and Festive social)

Shipping & Post:

Assist in arranging local/international collections/deliveries with couriers

New starters & leavers:

Assist with sending new starters their equipment, Featurespace merch and anything else they require

Co-ordinate equipment collection with all Featurespace leavers

Meeting rooms:

Daily morning checks of the meeting rooms to ensure that the space is tidy and equipped with appropriate resources and all IT equipment is working correctly if not, to be reported to IT

Checking the meeting room system (Joan) to ensure it continues to work seamlessly

Ensure meeting room space is tidy and equipped with appropriate resources and all IT equipment is working correctly throughout the day

Working with the Business Support Team which is a connected team across the global offices to maximise efficiency:

To contribute to regular meetings

Identify new goals and actions

To provide holiday and sickness cover for B.S Team as and when required

About you

Must haves:

Excellent Customer Service skills

A proactive approach to completing tasks

The ability to take a measured approach to problem solving

Experience using IT systems, in particular Microsoft Office

Great to haves:

Experience of working on reception within an office environment

Qualification in Office Administration

First Aid and/or Fire Marshall Training

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

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About Featurespace

featurespace.co.uk

Featurespace™ is the world leader in Enterprise Financial Crime prevention for fraud and Anti-Money Laundering. Featurespace invented Adaptive Behavioral Analytics and created the ARIC™ platform, a real-time machine learning software that risk scores events in more than 180 countries to prevent fraud and financial crime.

 ARIC™ Risk Hub uses advanced, explainable anomaly detection to enable financial institutions to automatically identify risk, catch new fraud attacks and identify suspicious activity in real time. More than 30 major global financial institutions are using ARIC to protect their business and their customers. Publicly announced customers include HSBC, TSYS, Worldpay, NatWest Group, Contis, Danske Bank, ClearBank and Permanent TSB.

To find out more visit: www.featurespace.com