Office Administrator in Watford

Company Description

Contino Foods Ltd is a small family-owned business, meaning that we foster an internal culture of teamwork, integrity, respect & trust. We are agile, collaborative, and our goal is to provide our customers with a professional service of delivering high quality Italian foods. We are not the cheapest brand, but we have an unwavering commitment to our customer satisfaction and product quality. We are a small close-knit team and all work very closely together in order to provide the best possible service to our customers. We are looking for an Office Administrator to work under the lead of our Office Manager.

Role Description

This is a full-time on-site role for an Office Administrator located in Watford. The Office Administrator will be responsible for administrative assistance, communicating with customers, providing customer service, and general office administration duties.

Responsibilities:

- Perform various administrative tasks to support the smooth operation of the office

- Answer and direct phone calls in a professional and courteous manner

- Greet and assist visitors, ensuring they feel welcome and attended to

- Manage office supplies and inventory, placing orders as needed

- Maintain organised filing systems for both physical and digital documents

- Handle customer complaints

- Handle generic incoming and outgoing emails, packages, and deliveries

- Conduct data entry and maintain accurate records

- Assist with basic bookkeeping tasks using Sage Accounts

- Perform general clerical duties

Qualifications:

• Proven experience in an office or administrative role
• Strong organisational skills with the ability to multitask effectively
• Excellent phone etiquette and communication skills
• Proficiency in using computerised systems and software (e.g., Microsoft Office)
• Experience with Sage software is a plus
• Accurate data entry skills with a good typing speed
• Ability to prioritise tasks and meet deadlines
• Attention to detail and a high level of accuracy in all work performed
• Experience in the food industry is a plus
• Ability to speak/understand Italian is a plus
• A Bachelor's Degree is preferred

£27,000 per annum.

If you are a motivated individual with strong organisational skills, attention to detail, and excellent communication abilities, we would love to hear from you. Please submit your CV detailing your relevant experience.