National Account Executive in London

Location: London
Salary: £60,000 per year
Recruiter: Grind
Job Hours: Full-time

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A bit about us.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home.

You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.

Based in Shoreditch, we have a team of talented people working on everything from product development to finance, to customer experience. We’re looking for someone to join our growing team and help us in building the future of Grind.

We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.

In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.



A bit about the role.

In 2023, we launched Grind coffee products into supermarkets & wholesale, with 2024 to be our biggest year yet. Having originally conquered the high street, then built a hugely successful D2C business, we are now focused on succeeding in B2B with confirmed launches in 4 major UK supermarkets 2023 - 2024.

This new pillar of the business allows our products to be an extension of our brand.

We are bringing the quality of our café experience into everyone’s coffee cup - whether they’re at home, at work, or on the go.

We are currently recruiting a Senior National Account Manager to spearhead the success of our brand into a new, key Grocery account. You will join a small but growing team at Grind, where the opportunities for growth are immense.


Role responsibilities.

  • Cultivate and nurture strong relationships with key stakeholders to create a foundation for long-term partnerships and business growth.

  • Oversee product management across three categories: coffee beans, pods, and ready-to-drink iced coffees.

  • Create innovative sales and marketing plans customised for the account to achieve targeted sales goals.

  • Utilise data insights to optimise merchandising strategies and develop winning product solutions.

  • Collaborate closely with Sales and Roastery Operations teams to ensure exceptional customer satisfaction and seamless processing.


  • You’ll have.

  • Minimum 5 years of national account management experience.

  • Experience putting together account strategies based on data.

  • Strong track record of consistently achieving sales targets by cultivating new business opportunities while growing existing ones.

  • Exceptional written and verbal communication skills with high proficiency in Microsoft Office and Google products.

  • Highly organised with excellent problem-solving and analytical skills, proven ability to adapt in a fast-paced growing environment.

  • Enthusiastic and motivated team player with an eagerness to collaborate and work cross-functionally across multiple departments.

  • A proactive self-starter who stays attuned to emerging trends and fearlessly leverages phone communication to foster meaningful engagement and drive exceptional sales results.


  • Bonus if you have…

  • Experience working for a growing company where you’ve brought innovative new ideas to life

  • Knowledge of Wholesale Distributors and consumable products


  • Diversity and Inclusion. 

    Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

    If there are any adjustments you need to help you bring your best self to an interview with us please let us know.


    Benefits and perks

  • 25 days of holiday per annum plus Bank Holidays

  • Access to our company wellness scheme

  • Full access to our Mental Health Service - at all times of the year

  • Great company staff discounts for friends and family

  • Career development opportunities in a wide range of training programmes


  • Salary

    Salary £60,000 - 70,000 depending on experience + bonus


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