Motor Claims Handler in Northenden

Motor Claims HandlerLocation: South ManchesterSalary: £24,000 - £28,000 per annum (depending on experience)Working Hours: Shifts between 8:00 AM - 8:00 PM, with one late shift, one early shift per week, and 1 Saturday in 4 with a day in lieuAbout the CompanyJoin a nationwide team dedicated to supporting individuals after accidents. Our client is committed to delivering service certainty during uncertain times, ensuring customers feel secure and supported post-accident. We provide accident management services, including car repairs, replacements, loss recovery, and exceptional customer care.Key ResponsibilitiesAs a Claims Handler, you will assist non-fault accident clients, ensuring top-quality customer service at all times. Your primary tasks include:Conducting necessary checks and inquiries into liability before arranging hire vehicles or repairs for non-fault clientsHandling customer and insurer calls efficiently and professionallyEnsuring accurate data processing and resolving queries promptlyPromoting our services and completing necessary administrative tasksWorking proactively to achieve targets and progress caseloads in a timely mannerSkills and ExperienceTo succeed in this role, you'll need:Exceptional communication and organizational skillsAbility to thrive in a fast-paced, high-pressure environmentProficiency in Microsoft Office and strong time management skillsDynamic, results-driven mindset with the ability to work independently and as part of a teamStrong problem-solving and decision-making abilitiesExperience in credit hire and total loss management (desired)Benefits and RewardsHybrid working model25 days holiday plus bank holidaysWellbeing day offHoliday buy schemeStaff car schemeSaving scheme with employer matchHealthcare cash-planFootball season tickets (Man Utd, Man City & Sunderland FC)Enhanced maternity & paternity leaveEnhanced sick payFree uniform and car parkPerkbox discountsSocial events and employee assistance programmeCycle to work scheme, eye care vouchers, and pension schemeHow to ApplyIf you are ready to contribute to our vision and meet the requirements outlined above, we would love to hear from you. Please submit your CV and cover letter detailing your suitability for this role.Please NoteDue to the high volume of applications, only successful candidates will be contacted within 28 days. We may, however, consider you for similar roles in the future. If you require this advertisement in an alternative format, please contact us directly.Contact InformationFor any queries or further information, please contact MERJE directly