Income Officer in Macclesfield

Location: Macclesfield
Salary: £100.00 per hour
Recruiter: James Andrews Recruitment Solutions
Job Hours: Full-time
Remote: Work from home

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We are currently working in partnership with a Housing Association based in the North West , who are recruiting for a fully remote Income Officer on a temporary three-month contract that has potential to go permanent .

The position is due to start immediately , on a full-time basis.

The hourly rate of pay is negotiable dependant on experience in the Housing Management field.

The ideal candidate will have a DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Housing Management duties.

Duties will include (but are not limited to):

  • Chasing former tenant arrears

  • Sending out escalation letters to former tenants and processing serious cases for court

  • Carrying out payment plans with tenants

  • Assisting customers to pay by direct debit and claim universal credit and working with tenants to set up appropriate bank accounts

  • Working with vulnerable adults with varying disabilities

  • Providing advice and support to tenants over the phone surrounding Universal Credit

  • Experience required:

  • Experience required in Social Housing

  • Experienced in Housing Management

  • Rewards and Benefits:

  • In office once every two weeks

  • Working hours:

  • 37.5 hours per week

  • Monday – Friday, 9am-5pm

  • James Andrews is acting as an employment agency and business in relation to this role.

    At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible.

    If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

    Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews!

    Terms and conditions apply, contact us for details.


    About James Andrews Recruitment Solutions


    Working collaboratively with our clients to connect them with the right talent, at the right time, is what we do best. We specialise in a multitude of sectors nationwide, including HR, Legal, Finance, Procurement, Social Housing and Property Management and work with high quality contractors, consultants and professionals in both temporary and permanent placements.

    So, whether we’re helping you find the perfect candidate, or you're looking for your own next career step, you can be assured, as a trusted specialist recruitment partner since 2009, that we’re with you on every step of the journey.

    To register a vacancy or discuss how we can help you to find the perfect fit for your next permanent or temporary career step, you can find our regional contact numbers below:

    Central London: 0207 430 1284
    East Midlands: 0116 268 5026
    West Midlands: 0121 274 0187
    South East: 01923 631 012
    North West: 0161 341 0147
    North East: 0113 816 0098
    South West: 0117 303 5102

    You can also get in touch with us, learn more about our specialist team of consultants and read testimonials from our clients at www.jarsolutions.co.uk.

    Interested in starting a rewarding new career with uncapped commission and realistic progression opportunities? Learn more about working at James Andrews and check out our latest internal vacancies here: https://www.jarsolutions.co.uk/work-for-us

    About Macclesfield, Cheshire

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