Housing Officer in Burnley

Housing OfficerBurnleyPermanentPart Time - 26 Hours£29,000 Pro RataWe are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join a team based in Burnley on a part time basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. RequirementsPrevious experience working as a Housing Officer / Tenancy Manager / Housing Partner or similar is essentialKnowledge of housing legislation, policies, and procedureExperience of dealing with a complex casework both in person and in writingExperience with multi-agency approaches to ASB managementExperience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance proceduresExcellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible mannerGood organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesRole ExpectationsHandling all aspects of housing management, including Anti-Social Behaviour (ASB), arrears, tenancy reviews, account management, and tenant sign-upsBeing the first point of contact for tenants, maintaining a visible presence, and providing high-quality support and housing management servicesManage and report on building safety and complianceProvide responsive and effective service to tenantsLead on housing management tasks, including managing ASB and arrearsMaintain accurate records, including Health Wellbeing plans and building compliance recordsWork with commissioners, care providers, and other partners to ensure tenant needs are metManage voids and ensure swift and seamless tenant move-insFoster excellent relationships with Local Authority partners and ensure contractual requirements are metSupport residents in accessing benefits and financial inclusion servicesIf you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)