Housing Management Support Officer in Newbury

Location: Newbury

Salary: Hidden

Recruiter: West Berkshire Council

Job Hours: Full-time

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Vacancy Description

We are looking for a dynamic Housing Management Support Officer to take responsibility for the management of a stock of properties within West Berkshire.

You must have excellent customer care skills, experience in housing and excellent time management skills dealing with conflicting priorities.

You also must be able to multi-task and take a hands-on approach to supporting our compliance in our role as a landlord and ensure that tenancy management such as lettings, breaches of tenancy and rent arrears are dealt with effectively and efficiently.

There is a strong emphasis on supporting people to sustain their homes and quality of life.

We provide advice for safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence.

You will demonstrate your strength as a team player assisting with housing related projects such as, the implementation of a new housing ICT system to manage rent accounts and contribute towards changes in policies and procedures.

This is an exciting opportunity for exceptional individuals who are self-sufficient and have a ‘can do’ approach to join our Housing Service.

If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.

West Berkshire Council offer excellent employment benefits such as:

Flexible working wherever possible between the hours of 07.00-19.00

Hybrid working wherever possible working 40% in the office

Access to a wide range of training and development opportunities

Generous Local Government pension scheme

Family friendly policies

A range of local discounts

Wellbeing Programme including Employee Assistance Programme and employee benefits

You will also be entitled to a generous annual leave entitlement starting at 29 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

Please note that the closing date is given as a guide.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

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About West Berkshire Council

westberks.gov.uk

West Berkshire Council provides important local services for around 155,000 people across the district. We provide education, housing and social services; we're responsible for roads in the area and we provide rubbish, recycling and other waste services.

As well as these critical services we also make sure there are other local amenities and attractions such as Libraries, leisure centres, a museum and our Grade II listed Shaw House.

We employ around 1,500 staff, not including those based in schools, and currently have three main offices in Newbury as well as smaller satellite offices across the district. Our vision is to make West Berkshire an even greater place to live, work and learn.

West Berkshire welcomes business, enterprise and industry into a productive, growing and dynamic local economy.

We are dedicated to supporting new and existing businesses as well as businesses looking to relocate to West Berkshire. For more information visit https://businesswestberks.co.uk/

West Berkshire is an area which offers beautiful countryside, thriving market towns and good transport links to London and southern England. Covering 272 square miles, around 60% of our area is designated as an Area of Outstanding Natural Beauty and our countryside is as varied as it is plentiful. Around 40% of residents live in rural areas although there are plenty of opportunities for urban living as well. Newbury is the largest town in West Berkshire, although Hungerford, Pangbourne, Thatcham, Theale and Tilehurst are also significant communities along with suburbs bordering Reading in the east.

The district is widely recognised as an area with a high concentration of high-tech firms and is home to companies such as Norsk Data, Quantel, Vodafone and the Atomic Weapons Establishment. West Berkshire has a thriving economy with one of the lowest unemployment rates in Europe, and is at the hub of what is often called 'Silicon Valley'.