Hospitality Assistant in Melrose

Alfa Leisureplex Group has an opportunity for a  Hospitality Assistant  to join the team at The Waverley Castle Hote, Melrose.

Hospitality Assistant working hours:

As a  Hospitality Assistant  you will work circa  25+ hours per week , including weekends & split shifts with an hourly rate of £12.00 – Regardless of age!

Being a Hospitality Assistant:

As a general assistant your role will be varied, having the opportunity to be an all rounder working in numerous areas within the Hotel operation; this will include kitchen, bar and restaurant, with  split shifts  likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level. 

We are an employee-owned company, what does this mean? 

• Bi-annual tax-free dividend due to our employee-owned status (over £1,000 last full year)
• Funding for any relevant training courses to aid your development
• Job Security – our employee-owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured 
• Length of service rewards
• Live In Accommodation provided
• Free employee meals whilst on duty
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward and engagement programs 

Our ideal candidate:

Essential Skills:

• Excellent customer service skills, friendly & outgoing personality
• Ability to learn new skills quickly
• To be flexible and keep calm under pressure, working independently and as part of a team.

Attention to detail Desirable Skills:

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year. We are the UK’s only employee-owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of 2,050 rooms and achieve strong all year-round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers. We also cater for Self Drive guests and direct hotel bookings.As an employee-owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high-quality service to our customers.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful as a Hospitality Assistant