Guest Services Assistant in London

Enthusiastic, personable and professional individuals are required for The Arts Club front of house hotel team, a cultural hub and leading hospitality venue in the heart of Mayfair, London. 

As part of our commitment to ensuring a safe and secure workingenvironment, this position requires Disclosure and Barring Service (DBS) checksas part of the recruitment process.

As a Guest Service Assistant you will gain: 

• Private medical benefits
• Discount in over 800 retail outlets
• Discounts on food & beverage in our restaurants and sister businesses
• Enhanced sickness pay
• Life assurance
• Pension scheme
• An exciting range of learning and development programmes
• Enhanced maternity pay
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Employee assistance programme
• Occupational health nurse

 * Terms and conditions apply to all the abovebenefits.

Responsibilities:

• Excel in the Art of Service to reflect thebrand standards of the Rooms/Suites and Club.
• Fully conversant with Opera and knowledge of roomsallocation.
• Member recognition and anticipation of their needs.
• Taking reservations and followingmembers requests.
• Promote The Arts Club outlets and dealing with all In RoomDinning requests.  

Entry Requirements:We are searching for highly motivated andexperienced individuals, who have worked in a similar role. You will be anexcellent and confident communicator with exceptional people skills.Other skills that will need to be demonstratedinclude:• Excellent attention to detail• Strong organisational skills• Impeccable appearance of personal grooming• Confident, professional and welcomingpersonality• Genuine passion and enthusiasm to learn• Proficient in English language and other languagesis advantageous• Desirable knowledge of Micros and OperaAs an employee at The Arts Club, you can expectto be provided with hospitality lead training, learning from the very besttalent within the industry.As part of our Club expansion your careerdevelopment opportunities will be unparalleled, so, if you are ambitious andlooking for your next career move, then we want to hear from you.Eligibility: In line with the requirements ofthe Asylum and Immigration Act 1996, all applicants must either be eligible tolive and work in the UK or must obtain permits to work in the UK or must obtainpermits to work in the UK prior to application. Documented evidence ofeligibility will be required from candidates as part of the recruitmentprocess.