Field Operations Manager in Leicester

Location: Leicester

Salary: £50,000 per year

Recruiter: First Military Recruitment

Job Hours: Full-time

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Overview

First Military Recruitment is proudly working in partnership with a fantastic business who are looking to recruit a Field Operations Manager on a permanent basis due to growth to be based in the Midlands area but with frequent UK wide travel.

Duties and Responsibilities:

Analysing operations and staff performance – nationwide.

Ensure full utilization of field staff minimizing unproductive pay

Oversee warehouse and fleet management (North and South)

Liaising with different departments to develop improvement strategies and constantly strive for Operational Excellence.

Develop a close relationship with the planning team to maximise operational effectiveness in the deployment of site staff.

Developing and implementing various quality control methods.

Scheduling training sessions and workshops for new and existing staff members.

Setting targets and business goals and working alongside the team to achieve these

Providing guidance and mentoring to field staff.

Ensuring all processes are compliant with the relevant company employment rules, procedures, and regulations.

Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction.

Dealing with customer complaints in association with field staff or delivery

Customer relations and problem solving

Attend pre-start site meetings and client review meetings as required

Ensure all operations are carried on in an appropriate, cost-effective way, within budget

Improve operational management systems, processes, and best practices

Help the organisation’s processes remain legally compliant

Formulate strategic and operational objectives

Manage budgets and forecasts

Perform quality controls and monitor field production KPIs

Recruitment of field staff ,on boarding and day to day management

Staff performance management, including disciplinary procedures

Proactively develop ways to increase quality of customer service

Supporting development and introduction of new field services and products

Skills and Qualifications:

Proven work experience as Operations Manager or similar role

Knowledge of organisational effectiveness and operations management

Experience budgeting and forecasting of people resources

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

NEBOSH or equivalent

Strong understanding of industry guidelines and regulations – i.e., TR19 Grease/Air & HSG274

MB444: Field Operations Manager
Location: Midlands based with UK wide travel
Salary: £50,000pa
Working Hours: Monday to Friday – (Flexi hours available) but will require working both day and night shifts
Company Benefits: Company vehicle, Generous holiday allowance, Employee profit share scheme

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About First Military Recruitment

first-military.co.uk

As a trusted recruitment partner we aim to identify the very best ex-military and defence sector talent that is on the market. We specialise in technical, managerial and a whole host of appointments and have the capacity to fill any vacancies from the shop floor to the boardroom. Furthermore, we fully understand the UK security clearance system and process and have unparalleled access to security cleared candidates. We are flexible and proactive and work with our clients to deliver an unrivalled and unique approach to recruiting the very best. Our clients range from well-known global brands to local SMEs all looking to enhance their staff count.