Facilities Coordinator in Manchester

Location: Manchester

Salary: Hidden

Recruiter: JLL

Job Hours: Full-time

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JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves:

Role Summary:

The Facilities Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required

Workplace Management

Provides hospitality and support for guests, visitors, and employees at client location

Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service

Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)

Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard

Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs)

Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved

Complete detailed inspections to discover all issues and assign tickets

Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels

Create and implement site operational rules and standard operating procedures.

Identify opportunities for improved operational standards

Proactive in finding improvements and following through on a plan to complete

Complete short and long-term projects for the client

Ensure all work completed stays within the client’s budget

Identify costs saving ideas on a monthly basis

Coordinates special events in support of client or JLL

Pick-up, drop-off, prepare postage/labels

Support the client event team with coordinating JLL onsite vendors to set up events

Coordinate with the relevant client teams to set up co-location spaces

Manage office supplies and reorder stock as required

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Support to track all site relevant actual spends vs. budget

Ensure prompt and accurate management of purchase orders

Raising and receipting of purchase orders in Ariba or other systems as required

Health & Safety Management

Conduct regular audits to ensure safety procedures on site are in place and working

Ensure all records are kept up to date in relevant locations

Ensure H&S Roles and Responsibilities for the account are understood and in place on site.

Assist in carrying out safety procedures when needed

Reporting on JLL H&S platforms as required

Vendor and Supplier Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management

Assist in the procurement of vendors and services as required

Account Performance

Develop and maintain strong and healthy relationships with the client and key stakeholders

Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction

Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement

Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead

Ensure compliance with JLL minimum audit standards

Update facilities related information as requested.

Other duties as assigned by the Account Lead / Real Estate

Identify any innovations and best practises that can support the account

Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities

Client Focus & Relationship Management

Demonstrates proactive & professional approach to customer service and stakeholder engagement

Ability to interact with a wide range of client staff, including senior levels

Has a customer service oriented attitude

Diversity and equality of opportunity should be the central principle of your selection process. All stages of the process should be clear, objective and fair. Ensure you are not discriminating against potential applicants on any basis. Challenge each aspect of your job description to ensure that the requirements are essential to the role.

Location:

On-site –Greater Manchester, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.