Facilities Coordinator in Glasgow

Permanent Vacancy - Facilities Coordinator
Salary - £39,000 - 42,900
Location - Glasgow City Centre
Working hours - Monday - Friday 35 hours PW (client if flex with these hours)

Excellent company benefits

We are looking for a Facilities Coordinator to join one of our Housing Association clients based Glasgow City Centre. They are looking for someone who has a strong background in Facilities management and looking for a new career move. Please have a read below to find out more…..

Main responsibilities of the role;
* Commitment to enhanced customer service through the provision of quality advice, information and support to residents and the community
* Responsibility for mentoring and coaching of Team Members, fostering a positive team culture that ensures successful delivery and achievement of strategy, operational and performance standards including regular working pattern crossover with 24/7hr concierge team
* Routinely reporting to the Estates & Factoring Manager, with overall responsibility to the Technical Director. Accountability through the Chief Executive to the Management Committee.
* Responsibility for developing and maintaining comprehensive and accurate records, reporting and administrative systems to reflect best practice. Contributing to the development of strategy, policy and corporate documents

Tasks
* Supporting and mentoring of Concierge and Estates Services Team through regular planning and support measures
* Development and delivery of Team Plans and performance indicators
* Co-ordination of Estate Services to ensure compliance with legislative responsibilities: including regular inspection of common areas and liaison with partner agencies (e.g. Glasgow City Council departments)
* Estates budget oversight (within delegated authority levels), including staff, consumable orders, and invoices
* Effective Line Management of Estates and Concierge services to reflect strategy (concierge, waste management, cleaning, environmental services, parking etc
* Leading related contractor performance management, and contributing to relevant procurement plans
* Alignment of Estates service provision within context and legislative framework of the Property Factors (Scot) Act 2011, and operational priorities.
* Facilities Management including alarms, CCTV, security, and common electrical supply / utilities contracts
* Monitoring service satisfaction, mitigating complaints, and undertaking toolbox talks with concierge team
* Leading Performance reporting on relevant service areas (including data collation / accuracy checking)
* Developing / reviewing function procedures; including contributing to strategy and policy development / review
* Contributing / leading as appropriate to the production and distribution of publications such as newsletters, information leaflets, website articles etc
* Assisting with the development and delivery of Estate Services and wider role initiatives including promoting of services and proactively engaging with customer groups, and participating in community events
* Representation at Residents Meetings, Forums and seminars as required
* Supporting wider services delivery of objectives through adhoc support to other teams (including Technical / Factoring / Repairs and Frontline Services)

If you have the skills and experience were looking for please submit your CV or call Louise at Blue Arrow a call on 0141 221 0007 or 07867095953.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.