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Department:
Communications Salary (£): . External Communications ManagerHello. We’re Severn Trent and we think water is wonderful. Oh, and we’re pretty keen on people too.
hours a day, days a year we serve million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the , brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Providing an essential service to millions of customers across our patch means we have an extremely busy press office that operates at a national and regional level. To help protect and promote our reputation with the media, our customers and our stakeholders, we’re looking to recruit an experienced External Communications Manager .
In this role, you’ll drive industry leading media coverage that helps to influence and change perceptions, as well as building trust. With your vast experience in campaigning, you’ll use strategic thinking to create brilliant solutions, as well as your storytelling expertise to explain tricky topics in a way people understand.
You’ll shape corporate and consumer communications campaigns that change hearts and minds, and influence at the highest level. You’ll have responsibility for the delivery and project management of activity on major investment projects and key topics such as the environment as part of the integrated team.
Being able to thrive in a fast-paced and constantly moving environment, you’ll also be delivering effective issues management in our busy press office, building trusted relationships and offering brilliant counsel to our senior management team. In addition, you’ll have a brilliant contact book of influencers, journalists and potential partners and you’ll also organise and take part in national, regional and trade media engagement.
Some of your other key accountabilities will include:
WHAT YOU’LL BRING TO THE ROLE
We’re looking for our new External Communications Manager to be a great communicator, both verbally and written as well as having the passion and creativity to bring new ideas to the table to help make our service even better. You’ll have a proven track record of working in a fast paced and busy press office, with demonstrable experience of creating engaging content, and leading on high profile multi-channel influencing campaigns, with up-to-date and excellent knowledge of PR developments, media landscape and best practice.
You’ll have the ability to work well and calmly under pressure across all disciplines in a large and complex organisation.
You’ll have the skills to deliver effective communications during incidents and will be knowledgeable on how we protect and enhance our reputation with our customers through the media.
We need someone who is willing to learn all about our complex organisation, making contacts at all levels, and who can make the service we provide even better.
The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.
Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: