Employee Engagement Advisor in London

As our Employee Engagement Advisor, you will play a pivotal role in shaping and driving engagement initiatives, aligned to our Employee Experience strategy.  

You’ll be part of our friendly Employee Engagement team and work closely with a number of teams and stakeholders from all locations, levels and functions. This is a great opportunity for a hands-on people person to make a positive difference for our Trainliners and contribute to making Trainline an even greater place to work. 

Key Responsibilities  

• You’ll support in the delivery of innovative global programmes and initiatives across employee engagement, wellbeing, D&I, CSR, and recognition to help make us an even better place to work. 
• You’ll play a key role in planning and executing our exciting global events, aligned to our Employee Experience calendar.  
• You’ll manage our Employee Voice channels (bi-annual employee engagement survey, newly launched pulse surveys and lifecycle surveys) – analysing feedback, identifying trends and partnering with key stakeholders to drive positive improvements. 
• You’ll oversee our awesome Employee communities (Diversity Networks, Culture Champions, Wellbeing and Green Networks) – partnering with them to drive initiatives that help foster a positive and inclusive work culture, aligned to our Employee Experience agenda. 
• You’ll lead on internal communication and engagement activity for our London HQ, effectively sharing key news, updates, and initiatives to Trainliners. 

• A minimum of 3 years’ Employee Engagement/internal communications experience, ideally in a fast moving, international business with a culturally diverse and dispersed team. 
• A passion for employee experience – you care about fostering a positive environment for everyone, and are keen to come up with new ideas to improve the Trainliner experience using feedback from our teams and communities. 
• To be a confident communicator – you’re comfortable speaking to large groups of people and your written communication game is strong. 
• Experience in managing company-wide events and campaigns end to end – you’re organised and have strong project management, planning and time management skills. 
• To be open and approachable – you’re able to build effective relationships and work collaboratively with colleagues across a variety of function areas and levels, and external agencies. 
• Detail-oriented with a keen ability to connect the dots, actively engaging with the business to understand improvement areas and proactively applying engagement expertise where needed. 
• To be proactive, able to thrive in a fast-paced environment and keep calm under pressure. 

Why should you jump on board? 

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform. 

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.  

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.  

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

Our flexi-first approach   We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.  

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor ? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.  

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world. 

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