Customer Service Executive in Watford

Location: Watford
Salary: Hidden
Recruiter: My Site 1
Job Hours: Full-time

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Verbatim Pharma are currently working with a Pharmaceutical wholesaler who are looking for a customer service executive to join the team on permanent basis.

The company has been in business for 40+ years and has global clientele spanning across 6 continents.

They are fast growing business who really look after their people and invest in them.

The ideal candidate will have good time management and customer service skills paired with knowledge of CRM/ERP systems and pharmaceutical/healthcare industry.

This role is offered on hybrid basis, working 2 out of 5 from home.

The company is not close to public transport links and would require driving to the office 3 days a week.

You must be fluent in English.

Key duties include: Manage enquiries, orders, and invoices accurately.

Coordinate shipments and document collection.

Ensure customer order satisfaction and update them on progress.

Generate POs for suppliers.

Arrange shipments, ensuring compliance with regulations.

Prepare export documentation and monitor progress.

Cross functional work with internal and external stakeholders


About My Site 1


Founded in October 2017, Verbatim Pharma are an independent recruitment company specialising in placing mid to senior professionals into Pharmaceutical and Pharma Service companies across the UK, Europe and the US and have even made placements in APAC and LATAM for our clients.

Our purpose is to provide outstanding recruitment services through the provision of exceptional candidates that align to your requirements, a seamless service that supports your business and strong long-term customer relationships.

We understand that the pharmaceutical industry is vast and diverse, covering a wide range of roles and sectors. That's why we've honed our expertise to concentrate on specific areas where we excel, particularly in the pharmaceutical and clinical trials sectors, operating in regions where we have an in-depth understanding of the market dynamics and the unique challenges that come with them.

By narrowing our focus, we're not only better equipped to understand the demands and intricacies of each sector but also more capable of providing tailored solutions. This focused expertise means we can effectively match top-tier talent with the exact needs of our clients whether they're recruiting for VPs, Directors or Managers.

If you want to know if we can cover a particular search for you, just reach out!
Visit our website at www.verbatimpharma.com or you can also simply reach out to any member of the team.

Our Team Members:

Jasmine Ramtoolah (Founder & Managing Director)
Matt Mackenzie ( Managing Director & Co-owner)
Sam Walker (Director of Contract)
Hinna Mohammed (Associate Director of Search)
Chloe Taylor (Senior Recruitment Partner)
Katherine Powell (Senior Recruitment Partner)
Roya Robeson (Senior Recruitment Partner)
Henna Begum (Recruitment Partner)
Fionnuala Boylan (Recruitment Partner)
Mona Kurkaa (Recruitment Partner)
Courtney Stanbridge (Recruitment Partner)
Jordan Cannon (Recruitment Partner)
Isabel Harris (Marketing Manager)

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