Credit Control Finance Assistant in Newcastle upon Tyne

Location: Newcastle Upon Tyne

Salary: £24,800 per year

Recruiter: NCFE

Job Hours: Full-time

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Overview

Contract: Permanent

Location: Hybrid / Quorum Business Park, Newcastle upon Tyne

This is a hybrid working role, so you’ll need to be able to work from our Head Office on a Tuesday, this is subject to change and working requirements.

Hours per week: 37

Salary: Up to £24,800, depending on experience

About the role

We’re excited to be looking for a Credit Control Finance Assistant to join our Finance team.

You'll work alongside our current Credit Control Finance Assistant with the support and direction of the Senior Credit Controller and be part of the Transactional Finance Team. Your responsibilities range from risk assessment prior to becoming a customer to unpaid invoicing when it arises. Efficient credit control management plays an integral part in the day to day operations of our business.

This role will give you exposure to all areas of the business from finance to customer support, account management and quality assurance, therefore providing you with all-round knowledge of a fast-paced transactional team actively encouraging a collaborative working environment .

How you’ll make an impact:

Experience of working in a finance environment

Chasing and recovering outstanding debt, in line with debt collection processes.

Delivering exceptional customer service to all NCFE customers, both internal and external customers

Daily reconciliation of banking including reviewing unallocated cash

Dealing with finance queries from internal and external customers within NCFE’s SLAs – via email and telephone.

Providing support to the Finance team with other finance-related duties

We’d love to hear from you if you offer the following:

Good interpersonal skills with an ability to communicate at all levels

Strong Excel Skills and good overall IT Skills

Attention to detail and the ability to work accurately

Ability to work in a fast-moving environment, providing accurate and timely information to a high standard

Enthusiastic and ‘can do’ attitude

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What will we offer you in return?

You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:

A minimum of 25 days annual leave, plus 8 bank holidays

An additional 3 days off during the Christmas closure

£200 personal development allowance annually

£400 towards any NCFE accredited qualifications annually

Two hours a month to spend on personal development

Free learning resources on our in-house 'Learning to Grow' platform

A flexible and hybrid approach to working

Westfield Health Cash Plan worth up to the value of £635

Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions

Doctor Line - same day appointments

Company Pension, employer’s contribution up to 9% when you contribute 3%

Life Assurance (4 x basic salary)

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About NCFE

ncfe.org.uk

We believe that through shaping smarter learning, we can empower a fairer society and ensure no learner is left behind, regardless of their status or background. This means helping more individuals to realise their true potential - in turn delivering sustainable communities.