Contract Manager in London

About The Role

Atlas Facilities Management are looking to recruit an experienced contract Manager with a hotelier background – the role is based in Tottenham and Enfield overseeing several extremely prestigious office buildings . These buildings have the look and feel of a luxury hotel and as such someone with the attention to detail and a critical eye for quality , from a hotelier background is essential.

What we are paying: salary negotiable for the right applicant

The hours you shall be working will be: 40 hours per week with flexible working hours depending on business demand.

We are looking to recruit a n experience d Manager who is people focussed whilst being able to deliver outstanding customer service for our client . We are passionate about people and someone like minded that can align to our company values is essential . This role is ideally suited to someone who is based in the city centre, however, will consider applicants in the surrounding areas with a realistic commute

If this sounds like you, we’d love to hear from you...

• Are excited about making a difference

• Have a positive and friendly attitude

• Are local to the area

• Have outstanding customer service skills

If you are enthusiastic, take pride in your work and have great attention to detail you’ll fit in perfectly with our award-winning team. Apply today and we’ll contact you soon.

What you shall be doing/responsible for:

• Plan, organise within agreed budgets and timescales

• Develop and maintain excellent client relationships so that we continue to meet and exceed our client’s expectations at all times

• Recruit, motivate and develop direct reports

• Develop management team through, appraisals, feedback, performance management and personal coaching

• Communicate regularly with your team through team talks, monthly set meeting, toolbox talks ensuring the flow of information

• Control contract operations; expenditure, budgets, client satisfaction, service delivery, client meetings, monthly call log/complaints reports, site visits

• Ensure activities integrate with organisational requirements for quality management, health & safety, legal stipulations, environmental policies, duty of care uphold and safeguard

• Promote the Company’s values and ensure integrity and corporate social responsibility is being met

• Audit sites and make sure your team is undertaking the correct site audits compliance and quality assurance on a monthly basis

• Develop individual accounts both in revenue and include service improvement and upselling other company services

• Manage the mobilisation of new contracts, delegating tasks as and when necessary

• Able to communicate and lease at all level through the company, making sure the right information is being received at the correct departments

• H old weekly and monthly meetings with client stakeholders

• Ensure all PPM works are scheduled and client notified in providing relevant RAMS and Coordinate Subcontractors work flow for PPM works

• Placing orders for Stores and Consumables

• Co-ordination and scheduling of work task for the roaming operative

• C ompil ing monthly report s which provide detail on contract expenditure and performance , excel competency necessary.

Before you apply:

Please ensure you have the ability to demonstrate that you are able to deliver on the responsibilities. This shall be a competency-based interview and you shall be asked to give specific examples. We do require that the successful candidate has excellent people management and client relationship skills.

About You

The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:

• Ability to work well in a highly pressurised environment and communicate effectively with all Stakeholders

• Management experience from a hotelier background

• Strong team working ethic and flexibility

• Outstanding customer service and analytical skills

• IT literate

• Contract expenditure and budget control for portfolio

• Employment Legislation

• Demonstrable experience in KPI management and Compliance to all Service Level Agreements

• ISO procedures familiarity

• Direct report management experience / HR competency

• Health & Safety awareness – ideally IOSHH

• A right to work in the UK (please bring your evidence to the interview) this applies to both UK and Non-UK Nationals.