Clinic Receptionist in Oxford

Founded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples’ lives by providing outstanding dermatology care.

PLEASE NOTE:  Current location is OX1 however will be relocating to OX5 - Would suit candidate who can easily commute to OX5

We’re looking for an enthusiastic, organised and friendly receptionist to join our small, close-knit team at Stratum Clinic - Oxford.

The successful candidate will be playing a crucial part in the day-to-day running of the clinic, supporting the overall reception function so that patients are seen safely and swiftly and working closely with the small multidisciplinary clinic team

Overall Responsibilities are:

• Checking in patients on arrival.
• Preparing and setting up the clinics for the day.
• Opening or closing the clinic.
• Printing doctors clinic schedules and preparing patient notes.
• Booking new consultations, follow up appointments and rescheduling patients.
• Cancellation of appointments as directed by the management team when needed
• End-of-day clinic responsibilities.
• Dealing with phone, email and face to face enquires.

Candidate Profile:

An accomplished team player with excellent communication skills, use of initiative and the ability to work at pace with a high level of accuracy. Good numeracy and administration skills are essential. A fast learner with experience in high-end customer services and an understanding of the importance of the patient journey.

• A team player who has the ability to multi-task, prioritise and problem solve.
• A highly engaging individual who can quickly build relationships with patients and colleagues.
• An initiative-taker focused on completing tasks with a high level of accuracy.
• An individual who enjoys engaging with teams and patients. Has good written skills with a high level of attention to detail.
• Demonstrates a professional, confident, and calm approach - inspiring confidence in the patients and team.
• Commitment to high-quality healthcare and patient journey

Further Information

• Monday - Saturday flexible working
• 25 days annual leave (pro rota for part time) + Bank Holidays
• Perk Box
• Shine Awards
• Birthday Day Off

TDP PURPOSE

Our purpose is to deliver expert Medical, Surgical and Aesthetic skincare, supporting each patient on their individual journey.Our Goal

By 2025, we will be recognised as the UK’s leading independent provider of clinical dermatology, attracting the best clinicians and support teams.

Our Values

We care for our patients and colleagues by supporting, understanding, and valuing each other in our friendly clinics.

We Are One Team

Teamwork is key to our success; we operate with trust, respect and support. We recognise and celebrate great performance.

We Take Pride in What We Do

We are proud of our clinical excellence, our people and the professional services we deliver to our patients.

We Are Innovative

We are flexible, agile and adaptable, encouraging everyone to have a voice in shaping our services now and for the future.

We Love What We Do

We have a culture where we love our jobs and are committed to making a difference to people’s lives.