Business Support Assistant in Southend-on-Sea

Location: Southend-on-Sea
Salary: Hidden
Recruiter: Ardonagh Advisory
Job Hours: Full-time

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Business Support Assistant – Leigh on Sea - ARD1005704

We’re on the hunt for a talented Business Support Assistant to join our friendly team based in Leigh on Sea.

You will provide administration support to our underwriting functions, including bordereaux and MI production, assisting with claims CCE requests and supporting on various projects across the business.

In return we will ensure you get all the training and development you need to progress with us, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company.



As the UK Commercial MGA for Ardonagh Advisory; a Gold rated Investor in Customer insurance business Geo specialise in Agriculture, Construction, Property, Liability, Marine and Protection lines, and home to top brands such as Thames Underwriting, Rural and Bravo Networks Underwriting, and continue to see successful growth both organically and through considered acquisition.

What does a Business Support Assistant here do?

This is an overview and not an exhaustive list of responsibilities.

Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

  • Provide great customer service by phone and e-mail.
  • Maintain and update the database.
  • Process renewals and issue the relevant documentation.
  • Build strong relationships with our internal stakeholders.
  • Handle and distribute incoming post and e-mails to relevant teams and action where necessary.
  • Produce MI reports to help produce results for the business.
  • General ad-hoc administration and office duties.
  • What are we looking for in our next Business Support Assistant?

    This is an opportunity for an organised individual with a keen eye for detail who can prioritise their own workload and assist the team in managing theirs.

    It’s essential that you have Microsoft Offices products experience preferably gained from a similar role and it would be a bonus if you have any knowledge or experience of the underwriting cycle.

    You will be highly organised, can use your initiative to drive change and deliver results, using commercial awareness whilst building relationships and communicating effectively



    In return you will be welcomed and supported by our Ardonagh family, and be joining an organisation that cares about you as a person and your wellbeing.

    Some of the other benefits are:

    • Holiday entitlement of 26 days plus bank holidays


    • Opportunity to progress your career across the entire Ardonagh family


    • Pensions scheme for when you feel it’s time to retire


    • 24-hour support for physical and mental wellbeing


    • 1 days paid volunteering day to give back to our communities


    • The Spotlight Awards, where we shine a light on the brightest talent across our group


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