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Job Details
We are currently looking for Support Assistants who will contribute to the professional customer focused Business Support Service that provides a wide variety of administrative tasks - you will work alongside Managers and colleagues supporting the following areas of the Council:
The role involves providing a comprehensive business support service by using computer systems and processes to support service delivery including:
Data/word processing using Word, Excel, PowerPoint etc. generating letters and responses for signature and/or issue and spreadsheets, checking quality of output and advising on layout and presentation if required.
Preparing and distributing documentation using Microsoft office packages and Outlook email system, filing and e-filing.
Financial transactions using the Council’s financial systems ., Oracle, Ash Debtors, LAGAN.
Printing, scanning, copying, mail handling and other general administrative duties.
Attending meetings either as an individual or to represent the team or to take notes/minutes of meetings. Assist in the arrangement and organisation of diary appointments.
Records management such as electronic and paper filing, file management, retention, indexing and archiving. Due to the nature of this work, there is a requirement for manual handling. This post is office based; you would be unable to undertake this role as a Blended Working option.
Provide a high standard of customer care to internal and external customers including handling telephone calls and communicating via email.
Fife Council operate a blend of working from home, with kit provided, and working in a council building, where typically, you would work 1 or 2 days in the office depending on the needs of the service once full training has been provided and where post allows.
We provide a range of employee benefits including:
Business Support offers an individual training plan for all employees which will enable opportunities for further development and training as required.
A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.
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