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Apply NowThe DSC
The Diversity Standards Collective (DSC) is the world’s cultural research agency. Working with our diverse, intersectional Collective, we specialise in connecting organisations with diverse, intersectional communities to uncover deep cultural insights.
Our clients include the world’s biggest brands and creative agencies, including McDonalds, Danone, Netflix, Amazon, Mother London, Mindshare and Pablo.
As a business, we are entering a new phase of growth, with a strong focus on our research.
Our values are Curious , Dynamic , Ambitious and Accountable , and have a strong team that shares these values.
Job Overview
We are looking to recruit a Business Director to focus on managing client relationships, driving growth, and ultimately ensuring the successful end-to-end delivery of our research projects with the support of a small, talented team. This person will lead a small team of Project Managers, and work with the Research and Insights team to deliver research and insight projects for our clients, and is ultimately responsible for ensuring our clients are delivered amazing outcomes.
This role requires significant independent responsibilities and will provide excellent prospects for career growth. You will report directly to one of the CEOs and work closely with the rest of the senior leadership team.
Previous experience of working in a research and insight agency would be highly advantageous. Applicants may also have experience of working in a brand consultancy, or advertising agency where research and insight were a key part of their working process.
We need someone who thrives in a fast-paced, ever-changing environment, and who is willing to go above and beyond. This role requires a proactive mindset, a willingness to learn and adapt, and a passion for making a difference.
KEY RESPONSIBILITIES
Ownership of our client relationships and client experience
Overseeing project delivery and resourcing
Supporting the COO and Founder with new business opportunities
Team Leadership
Championing inclusion and diversity
REQUIREMENTS
Equally relationship led and strategically minded, you will know how to get the best out of clients and teams, driving insight projects through proactively and achieving completion at the highest standard.
Experienced in delivering research and insight projects from brief to completion, with an awareness of different research methodologies and the latest approaches. Having experience of inclusive research or research focused on diverse communities would be particularly beneficial.
Comfortable working independently and managing a team - able to get on and do the day-to-day work and step back to see the bigger picture as and when required.
A skilled relationship builder; great at managing with the wider team and managing and growing client relationships.
INTERVIEW PROCESS
If your application is successful, we’ll invite you for an interview for the first stage, which will be in the form of a video call. Please do let us know if you think you’ll need any accessibility support to attend.
SALARY AND BENEFITS