Benefits Administrator in London

Overview

We are currently seeking a highly motivated and detail-oriented individual to join our team as a Benefits Administrator. As a member of the Gallagher Corporate Reward team, you will play a crucial role in delivering our comprehensive Benefits offering to our UK and international population. In this role, your primary responsibility will be to support the Benefits Manager in administering employee benefits, pensions, and wellbeing initiatives for our UK employees. Additionally, you will have the opportunity to contribute to wider Reward activities as needed. To excel in this position, you will need to collaborate closely with key stakeholders such as HR Business Partners, Payroll, Finance, HR Operations, and our providers. Your excellent communication skills and problem-solving abilities will be essential in resolving employee queries and ensuring that processes are completed accurately and efficiently. How you'll make an impact Benefits administration and management – supporting in delivery of a market leading employee benefit proposition. Driving cost efficiencies, maintaining benefit policies and processes, effective communications, training and education, working with our benefits consultancy and brokerage provider to review existing and implement new benefits. Awareness of evolving market practice and legislation to ensure benefits remain competitive and legally compliant Flexible benefits – support in the administration of the flexible benefits platform, liaising with the portal provider and answering escalated employee queries from HR Operations, supporting the annual renewal process for the benefits platform including benefits research, system testing, employee communications and training. Team support – provide administrative support to the team as required, including invoice processing and tracking, planning, note-taking, organisation of meetings and events, liaising with various internal and external stakeholders. Pension – support in the management and administration of all current and legacy pension arrangements. Train and educate employees and managers to ensure sound comprehension of our employee pension offering. Work with HR Operations and Payroll to ensure administration processes are completed efficiently. Manage the provision of service – lead on query resolution escalation, service provision and support. Developing and contributing to education materials, including back-office tools and templates, providing direction, guidance and expertise to HR Operations. Merger and acquisition activity – supporting Reward processes relating to acqusitions. Employee communication – assist in the on-going communication of benefits to new and existing employees to raise awareness, engagement and increase take-up. This will include targeted campaigns and regular review of new starter benefit information booklets, provider leaflets, new starter induction. Wellbeing – assist with the organisation and communication of wellbeing events throughout the year and across the UK. About you Intermediate proficiency in Microsoft Office programs including strong experience within Excel Work experience within a financial or professional services environment. Experience working in an HR, Reward, Administration or Client Services role Ability to develop strong working relationships with internal and external stakeholders Ability to manage heavy workloads to meet deadlines and deliver consistently high standards of work by planning and prioritising effectively Strong attention to detail and accuracy for both numerical and written work Flexibility in supporting ad-hoc, unplanned work requests Capable of working independently when required and collaboratively as part of a team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…