Associate Account Manager in London

Associate Account Manager - London

About DoubleVerify

DoubleVerify is the recognized market innovator with the technology and tools that accurately authenticate the quality of digital media and drive ad performance for the worlds largest brands. DV provides media transparency and accountability to deliver the highest level of impression quality for maximum advertising performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

Position Overview

The Associate Account Manager is an entry-level position that provides internal support for his/her Account Manager across a variety of job responsibilities. This person will oversee aspects of internal reporting, setting up campaigns through Salesforce.com, and billing. The task oriented position requires someone that is able to stick to daily deadlines, is highly organized, has a strong eye for detail. This stepping stone position is great for anyone looking to gain exposure to the fast paced world of a digital ad technology company.

Job Responsibilities

Responsible for proactively managing the day-to-day activities of assigned accounts.

Provide internal support to his/her Account Managers

Complete work within appropriate SLA/deadline on a daily basis

setting up distribution reports, campaign set up, compiling internal campaign trackers, entering in delivery etc.

Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues.

Facilitate and ensure contract billing process is administered with quality in a timely manner.

Manage and/or participate in ongoing process improvement initiatives.

Minimum Qualifications

Bachelor’s Degree or equivalent/higher level of education.

Fluent English language

Organized with a rigorous attention to detail, drive for excellence, and a positive “can- do”approach.

Proven communication skills (written & verbal)

Experience with Microsoft Office, specifically Excel

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!