Accounts Support in York

Join the Team at Tersus Consultancy – Established since 1985!

Location : York, YO30 4RY

Salary :  Up to £26,500 per annum dependent on experience and location working 37.

5 hours a week, Monday to Friday with chances of progression.

 About Us:

Tersus Consultancy (The largest asbestos consultancy in the UK)  is  winning lots of exciting work nationally and we're on the lookout for an Account Support admin to assist our Account Managers.

What will you be doing?

Be the Account Managers' Right Hand : Dive into the action by helping our Account Managers maintain customer accounts, ensuring smooth sailing for our clients

Master of Communication : Handle client communications, responding promptly and professionally to inquiries

Teamwork Makes the Dream Work : Work closely with internal teams to tackle customer requests and troubleshoot any issues that arise, ensuring our clients receive top-notch service every time

Keep Things Shipshape : Maintain meticulous records of client interactions and transactions, ensuring nothing slips through the cracks

Presentation Pro : Assist in the creation of reports and presentations for client meetings

Spotting Opportunities : Collaborate with our sales team to spot potential areas for account growth, ensuring our clients are always getting the best we have to offer

Requirements

What do you need?

Admin Superstar : Previous experience in an administrative or customer support role is a must

Communication Guru : Communication and interpersonal skills are essential for this role

Tech-Savvy : Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)

Organisation Specialist : Exceptional organisational and time-management skills are key to staying on top of tasks

Juggling Expert : Ability to multitask and prioritise tasks effectively in a fast-paced environment

Bonus Points : Experience with CRM software (e.

g.

, Salesforce) would be a fantastic addition to your skill set

Benefits

Benefits:

• 23 days of annual leave plus bank holidays – increasing to 25 with length of service.
• 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
• Life Insurance offered after 6-month service
• Enhanced Sickness, Bereavement, Maternity and Paternity pay.
• Employee Assistance Programme for all personal concerns, finance, home etc
• Up to 5 paid counselling sessions.  
• Pension salary sacrifice scheme resulting in National Insurance savings.
• Annual pay reviews 
• Accredited mental health first aiders available for confidential help and support.
• Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more 
• Free Mortgage Advice 
• Referral bonus payments of £2000 for every successful asbestos surveyor*
• Length of Service awards at key milestones starting at 5 years.
• Lots of progression and development opportunities.  

If you're ready to join a winning team and advance your career, we'd love to hear from you!

Apply now to be part of our exciting journey at Tersus Consultancy.