Accounts Payable Analyst in Stretford

This Accounts Payable Analyst role involves working closely as part of the accounts payable team to ensure the delivery of a high service level whilst working within internal compliance and legislation requirements.

You will be an experienced Analyst with accounts payable and/or customer service experience with a track record of delivering a high level of customer care in a fast-paced, changing environment.

Accounts Payable Analyst Principal Accountabilities

• Ensuring the accurate and timely delivery of Accounts Payable services, including analysing daily KPIs
• Escalating issues and queries, if necessary, to management
• Supporting any outsourcing provider to achieve and exceed KPI expectations whilst working within the agreed SLAs
• Performing root cause analysis of complex issues to drive improvement and issue resolution in the end-to-end AP Process flow
• Identifying potential process improvements to increase efficiency
• Creating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for the team
• Being the first point of contact to the business, TCs, and any third-party service providers as an SME (Subject Matter Expert)
• Educating suppliers, business users, and TCs to aid reduction in exceptions and demand on query management
• Coordinating and delivering training sessions and/or materials to TCs and the business
• Building successful business relationships at all levels (particularly in Finance and with TCs) to encourage efficiency and understanding
• Managing and prioritising daily workload to ensure deadlines are met/exceeded for all activities
• Providing excellent customer relations, written and verbal, to suppliers, TCs, and the business
• Working within Travel Counsellors internal compliance/guidance rules, applicable legislations, and CARE values

Benefits

• A competitive basic salary + annual company bonus
• Flexible hybrid working model (2 days home, 3 days office)
• Career development and promotional opportunities
• 25 days holidays (increasing to 28 after 5 years of service)
• A Moments That Matter Day (annually)
• Enhanced maternity/paternity pay
• Holiday buy and sell (up to 5 days per year)
• 3 paid days charity leave
• Company events, socials, and incentives
• 3x annual salary death in service benefit
• Company pension scheme
• Costco membership
• Salary sacrifice, company car scheme
• Cycle to Work Scheme
• Employee Assistance Programme
• Free breakfast, fruit, and hot/cold beverages
• Referral scheme
• Employee discount
• Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees)