Account Manager in Manchester

Location: Manchester

Salary: Hidden

Recruiter: EQUANS

Job Hours: Full-time

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Equans is looking for an Account Manager to join our team in Salford Quays - Manchester on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The role holder will coordinate all resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable, and collaborative manner.

What will you deliver?

Manage the client service delivery at Media City & Quayside, ensuring all available resources work in a collaborative manner.

Accountable for the financial performance of the contract working with the Account Director and Financial Business Partner to achieve our financial targets set for the contract.

Develop meaningful and sustainable relationships with all client stakeholders across Media City and Quayside.

Ensure compliance across all 11 contractual KPIs.

Manage Resident Engineers and Subcontractors in line with the Service Level Agreements (SLAs)

Monitor and develop direct reports through training and regular reviews.

Deliver training and corporate briefings

Working with the Technical Manager ensure that all risks relating to Safety, Health, Environment, and Quality are effectively managed using risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients.

Review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the Account Director as necessary.

Work in a strategic manner with the Critical Infrastructure Manager to ensure all critical areas are effectively maintained and compliant.

Work with the on-site teams in planning, implementing, and monitoring the standards of all works relating to the PPM schedule and reactive works

Work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the companys asset management system Planon Universe

Establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services.

Drive successful contract negotiations and business improvement initiatives

Ensure compliance with all statutory and company procedures across the stakeholder groups

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

25 days annual leave (+ public holidays)

Life Cover equivalent to 2x times annual salary

Employee discount shopping schemes on major brands and retailers

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

2 corporate social responsibility days per year

Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Attractive Employee Referral Rewards Scheme

Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

Technical background essential

Able to manage a large diverse team

Able to think clearly in extreme circumstances and troubleshoot issues and address raised concerns

Proven experience of building strong relationships with clients

Working knowledge of Microsoft Office, including Word and Outlook

Experience of using a CAFM system desirable

Good experience and track record in working in a Critical M&E Environment

Good knowledge of building services and legislation

Professional qualifications and background

Who are we?

Equans is a world leader in energy services with nearly , employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

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As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act .

At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.