Account Coordinator in Dundee

Location: Dundee
Salary: Hidden
Recruiter: JLL
Job Hours: Full-time

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JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Account Coordinator

The Account Coordinator role at JLL is crucial for supporting our clients' portfolios by ensuring accurate and up-to-date data and operational management.

You will collaborate closely with Account Leadership to maintain operational integrity and data for our clients.

This position requires attention to detail, analytical thinking, exceptional organizational skills, and the ability to work efficiently in a fast-paced environment to support ongoing account operations.

Key Responsibilities:

  • Performance: Support reporting and presentation development. Coordinate team meetings, support meetings, and quarterly performance reviews. Administer and document annual Key Performance Measurement, MSA, SLA results. Monitor and report cost savings and value-added contributions. Review and compare regional metrics against account-wide metrics to ensure goals are met.
  • Strategy: Contribute to global and regional planning and portfolio strategy development. Provide input and justification for annual operating plan targets.
  • Communications: Assist clients in understanding corporate initiatives and collaborate with account leadership and other teams to communicate effectively. Provide scheduled and organized account communications.
  • Reporting: Generate regular reports, both standard and ad-hoc, to meet internal and client-specific needs. Analyse data and present findings clearly.
  • Data Records: Maintain accurate and comprehensive data records for assigned accounts in compliance with guidelines.
  • Data Analysis: Regularly review and analyse data, identifying discrepancies, trends, and issues. Collaborate with stakeholders to resolve discrepancies and propose process improvements.
  • Process Improvement and Best Practice: Develop best practices, streamline data management processes, and implement process improvements. Collaborate with cross-functional teams to enhance efficiency and ensure data integrity.
  • Compliance: Adhere to data protection, privacy, and security regulations. Maintain confidentiality and uphold JLL's data governance policies.
  • Relationship Management: Build strong relationships with stakeholders. Collaborate closely with clients, JLL teams, and other stakeholders to understand data needs, provide support, and ensure data accuracy throughout account lifecycle.
  • Training and Documentation: Develop training materials and provide guidance on best practices and account-specific requirements. Maintain accurate documentation of processes and procedures.
  • Operational Support: Assist with program management, administrative tasks, office support, and technology management. Perform additional duties as requested.

    • Requirements:

  • 4+ years of experience in data management or analysis.
  • Excellent verbal and written communication skills.
  • Strong organizational and self-management skills.
  • Advance proficiency in Microsoft Office Suite, especially Word, Excel, PowerPoint, and data analysis tools.
  • Strong problem-solving and decision-making abilities. Ability to manage multiple priorities and work independently or in a team.
  • Attention to detail and analytical skills.
  • Familiarity with data protection and privacy regulations.
  • Understanding of commercial real estate financial and operational data is a plus.

    • Join JLL as an Account Coordinator and contribute to our mission of delivering exceptional client service through accurate data management.

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