Water Regulations Inspector in Thirsk

Company description:

Water Utility Company based in Yorkshire region of England.

Job description:

Water Regulations Inspector

Salary & Benefits: £31,207 - £39,009 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Water Regulation Inspector progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Covering the entirety of North Yorkshire with the ideal candidate located centrally within the region (YO7 3GB). Daily travel to multiple sites required with use of company vehicle.

Work type: ?Permanent. 37 hours per week, Monday Friday.

We have an exciting opportunity for a?Water Regulations Inspector to join the Clean Water Service Delivery department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

The position of Water Regulations Inspector plays a key role in facilitating improvements to the quality of drinking water and protecting public health. As an Inspector, you will be part of a dedicated technical team regulating the drinking water quality in Yorkshire on matters relating to the Water Supply (Water Fittings) Regulations 1999, herein after referred to as the Water Regulations.

As our Water Regulations Inspector, you will cover:

Inspector Duties

• Assessment of public and private plumbing systems for regulatory compliance through technical audits, inspections, and incident investigation.

• Participation in the technical audit process for plumbers and contractors.

• Collaborate with stakeholders to prioritise remedial work to achieve compliance in a timely and cost-effective manner.

• Transparent and proportionate application of suitable statutory enforcement mechanisms to secure compliance through appropriate remedial action.

• Support Lead Technical Advisors on complex facilities by undertaking follow-up inspections ensure remedial works are completed.

• Proactively target and undertake inspections of newly constructed premises and workmanship quality as part of the ad-hoc inspection programme, raising awareness of the Water Regulations and rectification notices as appropriate.

• Assist in the resolution of technical issues relating to plumbing installations and the Water Regulations

Customer Service

• Provision of technical advice and guidance on the interpretation and implementation of the Water Regulations to customers to achieve compliance

• Uphold the YW customer service promise and take personnel responsibility for ensuring excellent customer service

• Act as Company representative and prime point of contact for all activity related to the Water Regulations, ensuring customers receive a timely resolution that is cost effective and requires minimal disruption.

• Assist YW staff with technical advice and support, producing summary reports as required.

Communication & Influencing

• Act as an ambassador for Water Regulations in the wider business, building up strong cross-team and cross-industry relationships.

• Deliver promotional campaigns and training seminars to improve overall plumbing standards and awareness of the Water Regulations by persuading businesses and individuals to invest in training programmes and encourage registration of professional bodies.

• Build relationships and seek to influence external stakeholders from students and plumbers through to customer company directors.

• Support junior members of the Water Regulations Team and colleagues across YW in their understanding of technical issues relating to the Water Regulations.

Administration

• Accurately record job feedback and initiate follow up work as required. Input details and maintain records of all inspection activities on our customer database to ensure audit trail and quality standards are maintained.

• Prepare, review, and issue customer correspondence and inspection reports.

• Assist the Lead Technical Advisors and Team Manager in preparing information packages for escalated enforcement activities and prioritise these using a clear, consistent, risk-based approach.

• Provide management reporting information to Team Manager on KPIs and activities monthly.

• Ensure work is carried out in compliance with Health, Safety, Environmental, and Quality standards and that policy and procedures on IMS are always maintained and adhered to.

What skills & qualifications you will need:

• Qualified plumber to minimum NVQ level 2 with previous knowledge and experience within the plumbing sector

• Excellent customer service skills

• Ability to develop and maintain effective internal and external relationships.

• Clearly demonstrates the Yorkshire Water company values and behaviours.

• Excellent organisational skills

• Rigorous attention to detail to ensure 'right first time' performance.

You will also benefit from having:

• Knowledge of the Water Supply (Water Fittings) Regulations 1999 would be an advantage, but training will be given to the right candidate.

• Previous experience in commercially orientated and / or regulated environment.

• Previous experience gained within the broader utilities, or a customer focused environment.

If youre an experienced water supply professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Please, No agencies.

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