VMWare Engineer in London

This is an excellent opportunity for VMWare Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.

Roles & Responsibilities:

• Reliability of VDI Access Stability of VDI Performance
• Proactively addressing problems in VDI environment
• Increase user satisfaction with VDI Platform Introduce new features and enhancements to user experience on the VDI platform.
• Manage and maintain the Virtual Desktop, Remote Connectivity and Application Virtualization platforms (VDI Platform) Build and update virtual images Identify and implement optimization and enhancements.
• Manage and maintain the monitoring platforms Identify persistent problems and work with wider teams to resolve issues.
• VDI Platform support, provide Desktop Support and Provide training and guidance on best practices.
• Create and maintain time-saving automation jobs for support teams Aid in the migration of high-profile business partners to the VDI platform.
• Ensure all issues are logged appropriately and escalated as necessary using the Incident and Problem management process.
• Communicate clearly with stakeholders to ensure they are kept up to date this progress on open issues, and follow-up on all open and pending issues.
• Escalate issues to the wider support teams, vendors and team leads as necessary. Ensure controls and policies are always adhered to.

Key Skills and Experience

• Experience in Desktop Administration, Desktop VDI, Application Virtualization, Knowledge of protocols such as Blast, WSP and PCIOP
• Experience in VMware technologies such as VSphere, ESXi ,NSXt.
• Experience in F5/Citrix or other equivalent load balancing technologies
• Experience in VMware Horizon View Exposure to Cloud based technologies such as Azure and AWS Experience with Application Virtualization in a VDI environment Understand infrastructure security best-practices such as zero-trust, least-access, MFA, etc.
• Comprehensive practice in implementing and troubleshooting using the OSI networking model.

At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.

You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career.

Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible.

Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.